The COVID-19 pandemic of 2020-2023 forced TANF programs to rethink service delivery. Programs were forced to find new ways to implement policies and innovate through the use of technology. In response, the Office of Family Assistance (OFA) launched the Leveraging America’s Social and Economic Resilience (LASER) TANF Learning Community (TLC). LASER TLC builds on the immediate adaptations to the pandemic. It helps programs design and implement sustainable strategies for the post-pandemic world.

Four of the ten program teams, highlighted here, focused their efforts on modernization projects. These four TANF program teams are: the Scotts Valley Band of Pomo Indians Tribal TANF program; the North Carolina Work First Program; the Kentucky Works Program; and the North Dakota TANF Program.

This brief highlights the small and large ways of approaching TANF modernization. It further offers insight into what can be achieved through small, intentional steps guided by a bold vision for innovation.

The Office of Family Assistance initiative, “Leveraging America’s Social and Economic Resilience TANF Learning Community” (LASER TLC), supported ten TANF Programs across the country as they worked to address the challenges of human service delivery in response to the COVID-19 pandemic, and focused on improving and delivering more responsive services to their TANF families. This document shares North Dakota’s journey during their participation in the 18-month learning community. The site journey conveys how their LASER TLC site team, along with support from their dedicated coaching team and application of the LI2 framework, contributed to developing their action plan and strategizing the implementation of their change agenda to benefit TANF families.

This report by the Annie E. Casey Foundation emphasizes benefits and challenges of building an integrated data system to support two-generation programming and also highlights strategies adopted by several agencies to efficiently track and share information on families they serve. The report highlights field-tested lessons from different organizations in Maryland, New York, Texas, Atlanta, Minnesota, North Dakota, and Massachusetts; these sites develop, adopt, and refine integrated data systems to enhance their two-generation work. Despite the implementation barriers, their goal is to improve programs and program outcomes for parents and their children.

The U.S. Department of Health and Human Services (HHS), Administration for Children and Families (ACF), Office of Family Assistance (OFA), Regions VI and VIII hosted the Bi-Regional TANF Technical Assistance Meeting on June 28-30, 2016 at the Region VI Program Office in Dallas, Texas. The meeting brought together TANF program directors and other stakeholders to discuss innovative strategies and collaborations to learn strategies, engage in strategic dialogue, and build linkages with peers to improve program outcomes and promote economic and social independence for individuals, children, and families. During the meeting, attendees engaged in listening sessions and discussions, shared best practices, and participated in workshops and action planning in order to more successfully serve the program participants in their communities.

The Office of Family Assistance held a webinar on “Creating Tribal TANF and WIOA Partnerships to Connect Tribal Families to Employment” on July 20, 2016, from 2:00-3:15 p.m. ET. This webinar provided an opportunity to hear about partnerships between Tribal TANF agencies and local Workforce Innovation and Opportunity Act (WIOA) providers. Tribal employment and training agencies often face job placement challenges common to many remote and rural areas – namely, a small pool of employers, few job openings, and limited education and training opportunities in high demand labor areas. For these reasons, it is critical that Tribal TANF participants have the skills necessary to compete for jobs that already exist or are growing within the region. Local WIOA providers can help build the skills of Tribal TANF participants by providing job training and adult education services targeted to in-demand jobs in the region. Speakers from four organizations—Department of Labor, California Indian Manpower Consortium, Southern California Tribal Chairman’s Association, and Cankdeska Cikana Community College—discussed the innovative partnerships they have formed between Tribal TANF and WIOA to help move families toward self-sufficiency.

Speakers included:

• Athena Brown, Division Chief, U.S. Department of Labor, Employment and Training Administration, Division of Indian and Native American Programs
• Yvette Yazzie, Pala Site Manager, Southern California Tribal Chairmen’s Association
• Christina Arzate, CIMC Workforce Development Coordinator III, California Indian Manpower Consortium
• Larry D. Anderson, Job Development Specialist, Cankdeska Cikana Community College

The U.S. Department of Health and Human Services (HHS), Administration for Children and Families (ACF), Office of Family Assistance (OFA), Regions IV, V, VI, VII, and VIII hosted the Tribal Technical Assistance Meeting on May 3‐5, 2016 at the Hilton Minneapolis/St. Paul Airport Mall of America Hotel in Minneapolis, Minnesota. The meeting brought together Tribal Temporary Assistance for Needy Families (TANF) and Native Employment Works (NEW) stakeholders to discuss innovative strategies and collaborations to promote economic and social well‐being for individuals, families, and tribal communities. During the meeting, tribal representatives engaged in talking circles and listening sessions, shared best practices, and participated in workshops and action planning in order to more successfully serve the program participants in their communities.