The U.S. Department of Health and Human Services, Administration for Children and Families (ACF), Office of Family Assistance (OFA) conducted the 2021 National TANF Directors’ Meeting from September 20 - 24, 2021. During this plenary session, attendees heard first-hand from ACF leadership about the collaborative efforts across ACF agencies to maximize American Rescue Plan (ARP) funds to meet the needs of vulnerable families during the COVID-19 pandemic.

The U.S. Department of Health and Human Services, Administration for Children and Families (ACF), Office of Family Assistance (OFA) conducted the 2021 National TANF Directors’ Meeting from September 20 - 24, 2021. During this plenary, OFA officials began with a refresher on a range of TANF program policies, particularly those related to work requirements. Following this refresher, officials answered TANF policy questions from attendees.

The U.S. Department of Health and Human Services, Administration for Children and Families (ACF), Office of Family Assistance (OFA) conducted the 2021 National TANF Directors’ Meeting from September 20 - 24, 2021. During this workshop, presenters included two economic mobility leaders in Georgia and Massachusetts who have changed the way they do business to better serve young parents and engage them in TANF, with the explicit goals of helping participants achieve greater economic mobility outcomes. The workshop also included interactive components where participants could consider how they might adjust some of their own operations in service of economic mobility.

The U.S. Department of Health and Human Services, Administration for Children and Families (ACF), Office of Family Assistance (OFA) conducted the 2021 National TANF Directors’ Meeting from September 20 - 24, 2021. This Innovation Station video highlighted Coaching for Success—a free 14-module eLearning Curriculum that OFA made available to all State and Tribal TANF agencies and Native Employment Works (NEW) programs. The purpose of the curriculum is to train employment case managers in how to leverage coaching techniques to improve their case management skills. The adapted video gives a brief overview of the first eight modules and features Module 4 which focuses on active listening and eliminating distractions.

The U.S. Department of Health and Human Services, Administration for Children and Families (ACF), Office of Family Assistance (OFA) conducted the 2021 National TANF Directors’ Meeting from September 20 - 24, 2021. During this innovation station presentation, the speaker showcased Workforce 1 Connect (WF1), a communication tool created by the Minnesota Department of Human Services and the Department of Employment and Economic Development (DEED). WF1 Connect is a pilot application that participants receiving TANF, SNAP E&T, Childcare Assistance, and DEED Employment and Training Programs such as Blind and Vocational Rehabilitation Services, can download to their phone or tablet. It is a participant-driven tool that can be used to communicate with both county and tribal staff.

The U.S. Department of Health and Human Services, Administration for Children and Families (ACF), Office of Family Assistance (OFA) conducted the 2021 National TANF Directors’ Meeting from September 20 - 24, 2021. During this workshop, discussion focused on transforming the delivery of anti-poverty tax credits. The California Department of Social Services (CDSS), together with the California Policy Lab (CPL) and Code for America (CFA), discussed the Department’s tax outreach effort for California's TANF and SNAP participants. Participants learned how to leverage data, communication strategies, and partnerships to increase economic supports available to clients via the tax system.

The U.S. Department of Health and Human Services, Administration for Children and Families (ACF), Office of Family Assistance (OFA) conducted the 2021 National TANF Directors’ Meeting from September 20 - 24, 2021. During this concurrent workshop, researchers from the TANF Data Collaborative (TDC) team identified key components to sustaining data analytic capacity in government agency environments, provided examples of activities and practices that fall within each sustainability component, and elicited audience participation to source additional strategies and examples of sustainable practices. The research is based on work with eight pilot states across the country and the results of a comprehensive TANF Data Needs Assessment.