OFA Project IMPROVE

Webinar / Webcast

The authors behind Project IMPROVE’s recently published brief, Business Process Management: How to Make Time for What Really Matters, will be hosting a series of web-based…

Stakeholder Resource

Project IMPROVE helps Temporary Assistance for Needy Families (TANF) and related programs learn to use and produce evidence to improve their programs. This one-pager, developed by Mathematica and The Adjacent Possible, shares information about Project IMPROVE and how state and local TANF…

Peer TA Products (miscellaneous)

The Pathways to Work Evidence Clearinghouse is a website funded by the Office of Planning, Research and Evaluation (OPRE). The website summarizes decades of research on programs and interventions that aim to improve employment outcomes for…

Research-To-Practice Brief

Human services programs, including TANF, can improve the experiences of participants and staff by using strategies from the field of business process management (BPM). BPM can help human services programs assess their processes and practices to understand what is working well and where they can…

Research-To-Practice Brief

Leaders in TANF and related programs operate in a complex, rapidly changing service environment. In fall 2022, OFA’s Project IMPROVE launched a nationwide Leadership Initiative to support leaders and emerging leaders from state, local, and Tribal TANF and related programs. The Leadership…

Webinar / Webcast

Millions of food and cash assistance customers rely on cash transfers each month to meet their family’s needs. Much of today’s benefits available to families are deposited directly onto electronic benefits transfer (EBT) cards that are assigned to customers. EBT card skimming is a growing…

Webinar / Webcast

Survivors of intimate partner violence (IPV) are overrepresented among people who receive TANF services. In recognition of National Domestic Violence Awareness Month, the Office of Family Assistance Project IMPROVE team hosted a webinar on October 26, 2022. The webinar featured a panel of TANF…

Webinar / Webcast

The Office of Family Assistance’s Project IMPROVE team hosted a webinar entitled Building Resilience and Reducing Trauma in TANF and Workforce Programs Leaders and Staff on August 25, 2022. This webinar was designed to support TANF agencies across the country as they manage staff trauma and…

Stakeholder Resource

The Administration for Children and Families (ACF) has published several resources under 

Webinar / Webcast

TANF agencies across the country are preparing to or beginning to reinstate participation requirements that had been waived during the height of the COVID-19 pandemic. The Office of Family Assistance’s Project IMPROVE team moderated a panel of TANF leaders across the country on this topic on…

Research-To-Practice Brief

This brief outlines how New York City’s Human Resources Administration (HRA) successfully restructured its upfront assessment process for individuals receiving Cash Assistance by utilizing data-driven reflection. In particular, HRA used a method called Learn, Innovate, Improve, an approach that…