Peer TA Online Learning Center
The Office of Family Assistance offers free, self-directed online training modules. Topics available in the Online Learning Center cover Tribal Temporary Assistance for Needy Families (TANF) program basics, Tribal TANF data management, and Coaching for Success to help TANF staff build their case management skills.
The interactive, self-paced modules are drawn from best practices so participants can understand the context behind the presented materials and learn how to apply techniques learned in the field. The modules also include links to other topical resources for further learning and more in-depth coverage of topics.
Coaching is a person-centered, strength-based way of working with others that helps them direct the changes they want to make in their own lives. The Office of Family Assistance has made available to State and Tribal TANF agencies and Native Employment Works (NEW) programs a 14-module eLearning Curriculum called “Coaching for Success.” This curriculum aims to leverage coaching techniques to support employment case managers. Taken over time or for a specific topic, these self-paced modules on active listening, powerful questions, emotional intelligence, praise, and other important techniques can elevate TANF case management services. For additional information and sample module demonstrations, please refer to this introductory OFA webinar.
“Tribal TANF – The Basics and Beyond” and “Tribal TANF Data – The Basics” are two online learning modules intended to support Tribal Temporary Assistance for Needy Families (TANF) staff or any individual interested in learning more about the Tribal TANF program through step-by-step instructions and screenshots. “Tribal TANF – The Basics and Beyond” covers topics such as Tribal TANF program flexibility, the purposes of TANF, proper uses of TANF funds, TANF work requirements and time limits, as well as strategies for TANF program management and achieving program goals and objectives. “Tribal TANF Data – The Basics” describes the background of Tribal TANF data collection and submission, the process of installing data reporting software, steps for submitting quarterly TANF data reports, and an overview of how tribes calculate work participation rates.