This brief explores how guaranteed income might address gaps and deficits in policies designed to address America’s housing affordability crisis. Less well documented in the research are the supplementary and comparative advantages of cash…

This brief examines Latino families’ experiences with North Carolina’s TANF (also known as Work First) and related income assistance programs. The brief summarizes findings from practitioner responses to a survey that included a questionnaire and…

Most people working in human services accept that gathering and using family input improves direct service programs. However, this approach is still emerging and has a limited evidence base. Some human services programs already engage families in…

Through the federal Child Care and Development Fund (CCDF), states administer child care subsidy programs to support low-income parents’ employment and expand children’s access to high-quality child care. Many Hispanic children stand to benefit…

Unprecedented levels of burnout and turnover are an unfortunate reality for many human services organizations today. Agencies are feeling the effects of staffing shortages and a shrinking pool of quality candidates to fill their vacant positions…

This brief describes the TANF Data Collaborative (TDC), an innovative approach to increasing data analytics capacity at state Temporary Assistance for Needy Families (TANF) agencies. TDC was part of the TANF Data Innovation project, launched by…

It is crucial for TANF agencies to use their data to understand how programs are working for the families they serve and how to improve those programs. Yet it is often difficult for agencies to prioritize and implement data use and analytics for…

Compassion can be defined as “feeling for” others who are in pain with warmth, empathetic concern, and the capacity to understand their perspective and intentions. Compassion is necessary for staff in human service settings to effectively engage…

This brief highlights key findings from the Promoting a Positive Organizational Culture in TANF Offices: Final Report produced through the Office of Planning, Research and Evaluation’s TANF Office Culture study. It documents how six TANF programs…

This brief outlines how New York City’s Human Resources Administration (HRA) successfully restructured its upfront assessment process for individuals receiving Cash Assistance by utilizing data-driven reflection. In particular, HRA used a method…