Approaches for Promoting a Positive Organizational Culture in TANF Offices

This brief highlights key findings from the Promoting a Positive Organizational Culture in TANF Offices: Final Report produced through the Office of Planning, Research and Evaluation’s TANF Office Culture study. It documents how six TANF programs implemented organizational change and sought to promote and sustain a positive organizational culture. The brief includes a discussion of the challenges that staff and clients experienced. Its findings provide concrete examples for human services practitioners and policymakers interested in improving service delivery.