When the COVID-19 pandemic hit in March 2020, researchers were already conducting a text message survey of service workers who had children. With the start of lockdowns and business closures, the researchers pivoted to start asking these workers about job and income loss, challenges that stemmed from school and childcare shifts, their mental health, and whether they were able to access government benefits. This podcast presents an overview of survey findings and discusses how what researchers learned fits within the larger context of low-wage work in the United States. The podcast is hosted by Anna Gassman Pines, Duke University, and reflects research that she and Elizabeth Ananat, Barnard College, conducted.