Summary of Outreach to States on TANF Caseloads and Case Management Services: Jefferson County, Colorado Department of Human Services

Record Description
In December 2011, representatives from the Jefferson County Department of Human Services, Career and Family Support Services, Colorado Works and Child Care Assistance Program contacted the Welfare Peer TA (WPTA) Network for assistance in determining the optimal number of cases each TANF caseworker should maintain, so that an appropriate amount of time and attention can be paid to all participants to assist them in achieving higher levels of economic self-sufficiency. In response to Jefferson County’s TA Request, the WPTA team conducted information gathering outreach to 10 of the largest cities in the country (New York, New York; Los Angeles, California; Chicago, Illinois; Houston, Texas; Philadelphia, Pennsylvania; Phoenix, Arizona; San Antonio, Texas; San Diego, California; Dallas, Texas; and San Jose, California). This data provided Colorado and other States a greater understanding of optimal caseload sizes for TANF offices, and of caseload sizes per TANF eligibility workers versus case managers. The Technical Assistance Summary associated with this effort provides a high-level overview of TANF caseload sizes among the 10 highlighted metropolitan areas. It also provides insight into staffing structure, caseload size designation, characteristics of staff and participants, caseload manageability, caseload assignments, caseload demographic information, workload and responsibilities of staff, curricula and training, as well as barriers and challenges faced by the TANF programs.
Record Type
Posting Date
Combined Date
2012-12-31T19:00:00
Source
Region
City/County
Publication Date
2013-01-01
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Attachment Size
Summary Report 1.12 MB
Innovative Programs

Keystone Education Yields Success (KEYS) Program

Mission/Goal of Program

The Keystone Education Yields Success (KEYS) program is operated by the Pennsylvania Department of Public Welfare (DPW). The KEYS Program assists low-income individuals in earning a career-specific, credit-bearing certificate or an associate's degree to enable them to secure jobs that provide family-sustaining wages with benefits and greater opportunities for advancement.

Programs/Services Offered

This program is designed to provide an opportunity and the corresponding support for Pennsylvania's Temporary Assistance for Needy Families (TANF) and Supplemental Nutrition Assistance Program (SNAP) participants to pursue a degree or credit or noncredit-bearing certificate at a Community College in Pennsylvania. Working in partnership with Pennsylvania's Commission for Community Colleges, KEYS was developed in response to growing research that demonstrates that TANF participants, who earn a certificate or degree, are better able to get jobs with family-sustaining wages, benefits, and opportunities for advancement.

Services offered include academic services, financial services (e.g., tax assistance, financial literacy), referrals to supportive services, coaching/counseling/mentoring, financial/material supports (eg. scholarships, emergency funds, computers).

A limited number of individuals enrolled in the SNAP program (20 percent of KEYS slots) and all TANF participants planning or currently attending one of Pennsylvania's 14 community colleges are eligible to participate in the KEYS program. Participants are provided with a KEYS student facilitator who assists with course scheduling and career guidance. Special allowances for supportive services are also available to support students' participation in KEYS. DPW's Special Allowances for Supportive Services can pay student registration fees for education and training programs and provide students with transportation and childcare assistance, books, and clothing.

KEYS participants have 30 months to complete their studies, though a range of shorter-term options, including one-year certificate programs, is also available. DPW has instituted a system for documenting and verifying KEYS students' work participation hours. Each student is provided with a schedule that includes classes, independent and supervised study hours, and all other countable activities. KEYS facilitators document and verify KEYS students' activities. This system of verification has increased the number of reported work participation hours.

The KEYS program reports that participants have shared that facilitators are the most crucial aspect of the program. Facilitators help in identifying careers with available jobs and assist in designing a course schedule that prepares students for these positions. Facilitators assist with financial aid applications, transportation and childcare arrangements, and maintain an open line of communication with DPW public assistance staff to ensure KEYS students are meeting requirements and receiving needed support services.

Start Date
Saturday, January 1, 2005
Type of Agency/Organization
County/Local TANF Agency
Geographic Area
Rural
Suburban
Urban
City
Harrisburg
State
Pennsylvania
Geographic Reach
Onesite
Clientele/Population Served
Participants enrolled in Pennsylvania's TANF and SNAP programs who are interested in obtaining a postsecondary certificate or associate's degree. KEYS currently serves approximately 1,100 TANF and SNAP participants.
Topics/Subtopics
Employment
Employment Advancement
Education and Training
Supportive Services
Post-employment Supports
Innovative Programs

Center for Employment Opportunities

Mission/Goal of Program

The Center for Employment Opportunities (CEO) began as a demonstration project of the Vera Institute of Justice in the 1970s to address employment barriers facing individuals after their release from incarceration. In 1996, CEO became an independent 501(c)3 nonprofit organization, providing comprehensive employment services to people newly released from New York State prisons and detention facilities. CEO operates in 22 cities across eight states and have made more than 30,000 placements into full-time employment for individuals who were formerly incarcerated.

Programs/Services Offered

To offer work experience, CEO operates transitional work crews that provide supplemental indoor/outdoor maintenance and neighborhood beautification services to more than 40 customers across the U.S. CEO guarantees every participant who completes a one-week job-readiness orientation up to four days a week of transitional work on a crew and daily pay. In addition to work and daily pay, CEO provides a robust set of wraparound vocational support services: on days participants are not working, they receive job coaching to find full-time employment.

  • Job-Readiness Training: prepare people for success in the workplace
  • Transitional Employment: provide immediate paid work experience
  • Job Coaching & Placement: connect talented employees with quality employers
  • Retention Services: provide ongoing support to ensure our participants succeed

CEO's program was independently evaluated by the US Department of Health and Human Services, which found that for individuals recently released from incarceration, participation in CEO resulted in lower rates on all measures of recidivism, including arrests, convictions and returns to jail or prison. Convictions of a crime fell by over 22 percent and re-incarceration for a new crime fell over 26 percent.

Start Date
Monday, January 1, 1996
Type of Agency/Organization
Community-based Organization
City
New York
State
California
Colorado
Kentucky
Louisiana
Michigan
New York
North Carolina
Ohio
Oklahoma
Pennsylvania
Tennessee
Geographic Reach
Multistate
Clientele/Population Served
100 Percent Former offenders
Topics/Subtopics
Employment
Job Readiness
Special Populations
Incarcerated and Individuals with a Criminal Record
Innovative Programs

JobShop Inc.

Mission/Goal of Program

JobShop, Inc., has been a workforce development provider for over 34 years, and is focused on providing affordable and effective job search information to job seekers. The company has had offices in Pennsylvania, Virginia and North Carolina, providing job training and placement services to youth, displaced workers, and those eligible for the Disadvantaged Worker Program (unemployed adults, ex-offenders, welfare clients, Native Americans, etc.). In 2012, JobShop partnered with professional workforce development trainers and consultants to provide a series of online Workforce Learning Modules for both job seekers and workforce development staff. These online training modules can be used to satisfy the requirements for a number of state and national certification programs.

Programs/Services Offered

Services are accessed via TANF, OneStops, career centers, youth programs, public libraries, offender programs, community colleges, and Tribal workforce programs.

Job Seeker Resources

  • JobSearch Guides for Adults, Youth and Ex-Offenders
  • Online Training for Adult & Youth Job Seekers
  • “The Job Interview Simplified" DVD

Online Staff Training

  • Online Staff Training & Professional Certification Preparation
  • Virginia Workforce Certification Preparation & Business and Employer Services
  • Migrant & Seasonal Farmworker (AFOP) Certification Preparation Modules
Start Date
Thursday, January 1, 1998
Type of Agency/Organization
Other Public Agency
City
Shackelfords
State
North Carolina
Pennsylvania
Virginia
Geographic Reach
Onesite
Clientele/Population Served
Job seekers
Topics/Subtopics
Employment
Job Search

Regions I, II and III Tri-Regional Technical Assistance Meeting

Record Description

The U.S. Department of Health and Human Services, Administration for Children and Families (ACF), Office of Family Assistance (OFA), Regions I, II and III hosted representatives from 14 States in the Northeast region at the 2013 Tri-Regional Technical Assistance Meeting entitled "Developing an Exit Strategy for Leaving TANF on the Pathway to Family Stability." This meeting was held on September 17-19, 2013 in Philadelphia, Pennsylvania. Temporary Assistance for Needy Families (TANF) stakeholders were brought together to engage with peers on innovative strategies and collaborations to promote economic and social well-being for individuals, families and communities. State and territory representatives shared strategies they are utilizing to overcome barriers to self-sufficiency. In addition to peer networking and dialogue with ACF and OFA leadership, experts from the field presented on topics ranging from the intersection of learning disabilities and TANF families, to maximizing collaborations to improve TANF program outcomes.

ACF/OFA Region IV and DOL-ETA Region III TANF and WIA: Strengthening Pathways to Employment Meeting

Record Description

In response to the technical assistance and program needs of States throughout the Southeast, the United States Department of Health and Human Services, Administration for Children and Families, Office of Family Assistance, Region IV, and the United States Department of Labor, Employment and Training Administration, Region IIII, hosted a technical assistance meeting from July 24-26, 2012 in Atlanta, Georgia. This meeting allowed member States to work alongside their peers to outline specific challenges faced by TANF and WIA agencies and the families they serve and posit plausible peer-based solutions for moving low-income and working families toward economic self-sufficiency. State TANF and WIA directors and program staff also discussed ways to promote interagency collaboration. Topics included: engaging veterans and military families in the TANF and WIA systems; leveraging partnerships to strengthen subsidized employment and transitional job initiatives; developing demand-driven career pathways for low-income individuals and TANF participants; maximizing WIA youth and TANF funds to support summer youth employment initiatives; and improving skill-building for low-income individuals and TANF participants with barriers to employment.

Record Type
Posting Date
Combined Date
2012-06-30T20:00:00
Source
City/County
Publication Date
2012-07-01

Regions I, II, and III East Coast Strategic Collaborations Workshop

Record Description

A strong, stable, and comprehensive social safety-net is critical to the well-being of low-income and working families. Strong partnerships not only improve the quantity of services delivered, but also contribute to the overall quality of available services that families rely on in order to become economically self-sufficient. The Administration for Children and Families, Office of Family Assistance, Regions I, II, and III hosted the 2012 East Coast Strategic Collaborations Workshop in Philadelphia, Pennsylvania on September 18-20, 2012 in an effort to bring together TANF, workforce, child support, responsible fatherhood, housing, and community services stakeholders to map out a plan for better communication and collaboration. The workshop included targeted discussions with policy, research, and service delivery experts and culminated with an interactive building of a self-sufficiency puzzle made up of specific next steps, action items, and technical assistance needs. The workshop brought together State TANF directors, local Workforce Investment Board (WIB) directors, and other human service administrators and leaders to strategize on ways to better coordinate services for low-income and working families while improving program performance and service delivery outcomes. Workshop topics included the role of TANF in the safety-net, the current and future research agenda, career pathways, subsidized employment, and partnership development.

Record Type
Posting Date
Combined Date
2012-08-31T20:00:00
Source
City/County
Publication Date
2012-09-01

Leveraging Private/Public Partnerships and Funding to Improve Summer Youth Employment Opportunities

Record Description

The Office of Family Assistance hosted the "Leveraging Private/Public Partnerships and Funding to Improve Summer Youth Employment Opportunities" Webinar on Tuesday, December 11, 2012 from 1:00 p.m. - 2:30 p.m. EST. This Webinar provided background information on funding strategies for summer youth employment activities and discussed methods for leveraging both public and private funding streams. The Webinar featured speakers from the LA Conservation Corps, the NYC Department of Youth and Community Development, ABCD Inc., and the Philadelphia Youth Network. The speakers encouraged those implementing a summer youth employment programs to collaborate with TANF agencies, the business community, community action agencies and other CSBG-funded programs, workforce investment programs, and private foundations in an effort to better serve youth, reach TANF participants, and engage key stakeholders.

Record Type
Posting Date
Combined Date
2012-12-11T09:00:00
Source
Region
City/County
Publication Date
2012-12-01
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Attachment Size
Webinar Slides 7.85 MB
Webinar Transcript 546.61 KB

Promising Pathways All-Site Orientation Meeting

Record Description

On October 18, 2011, the U.S. Department of Health and Human Services, Administration for Children and Families, Office of Family Assistance (OFA) convened an orientation meeting in Washington, D.C. for the Promising Pathways Initiative. The three primary meeting goals of the Promising Pathways All-Site Orientation Meeting were to orient site representatives to the Promising Pathways Initiative, provide hands-on, interactive training for site coordinators on how to define and document their practice using logic models, and plan the first intensive full team site visit. Participants included one or two representatives from each of the ten selected Promising Pathways sites, OFA staff, and ICF International site coaches and team staff. This executive summary describes the proceedings of the All-Site Orientation Meeting and includes the meeting agenda, participant list, and materials as appendices.

Record Type
Posting Date
Combined Date
2011-09-30T20:00:00
Source
City/County
Publication Date
2011-10-01

TANF at 15: Where Do We Go From Here? 2011 Tri-Regional TANF Directors' Meeting

Record Description

August 22, 2011 marked the 15th anniversary of the Temporary Assistance for Needy Families (TANF) program which was passed in an effort to “end welfare as we know it.” Although TANF cash assistance caseloads have fallen dramatically over the past 15 years, the need for assistance has remained high as the economic recovery continues to batter low-income and working families. Analyses of Federal and State caseload data, food stamp data, poverty data, and unemployment data show that TANF has not kept pace with the rates of food stamp usage or kept pace with unemployment and poverty increases, but remains an important component of the work-based safety-net for many Americans. State and Territory TANF programs are continuously challenged with developing and implementing effective work readiness, job skills, barrier reduction, and job placement activities for their TANF participants and as a result the Administration for Children and Families, Office of Family Assistance. Regions I, II, and III convened the TANF at 15: Where Do We Go from Here 2011 Tri-Regional TANF Directors’ Meeting in Providence, Rhode Island on November 1-3, 2011 to discuss the status of the TANF program and to determine appropriate next steps for programs and families. The TANF at 15 meeting focused on pertinent issues impacting TANF families and the TANF programs including improving responsiveness, engagement, fiscal management, domestic violence, asset-development, the TANF/SSI connection, and the work-based safety net during periods of sustained and increased unemployment. The meeting brought together national experts, Federal officials, researchers and program officials from the Urban Institute, MDRC, ICF International, and State and TANF directors representing nearly a third of the country to strategize around peer-developed practical solutions to common challenges facing TANF programs and participants. TANF at 15 represented a beginning of a tri-regional discussion on the status of TANF programming and laid the foundation for continued dialogue, focused planning, and increased responsiveness.

Record Type
Posting Date
Combined Date
2011-10-31T20:00:00
Source
City/County
Publication Date
2011-11-01