A representative from New York City’s Department of Social Services is considering their future needs around fraud detection. They are curious how other districts are approaching the possible impacts of generative AI and other algorithmically driven methods to generate large amounts of applications for benefits using fabricated or stolen personal information. They are aware of several commercial solutions for detecting these kinds of fraud, but also acknowledge that the biggest ones have spotty success records and are the subject of litigation in some states.
Add new comment
Date
July 2024
Source
OFA Peer TA
Agency/Organization
NYC Department of Social Services
State
New York
Topics/Subtopics
TANF Program Administration
Data Systems
TANF Redesign
TANF Regulatory Codes
Using Family Input to Improve TANF and Child Support Programs: A Video Series
Record Description
When TANF and related programs gather and use input from the families they serve, they are better able to understand challenges and identify opportunities for change to improve how they serve families. This video series was developed by Project IMPROVE and the Office of Planning, Research and Evaluation’s (OPRE) Moving Forward: Family Input Study and consists of three short videos on why and how to use family input to improve programs. The videos feature interviews with five TANF and other human services experts, ranging from program directors to individuals with lived experience in human services programs. They explore the importance of engaging families in program improvement, how to build and maintain trust with families, and tips on establishing a family advisory council. These resources accompany this video series:
OFA Webinar: Summary of TANF NPRM and Instructions for Submitting Comments
Record Description
The ACF Office of Family Assistance (OFA) hosted a webinar to summarize the open Notice of Proposed Rulemaking (NPRM): Strengthening TANF as a Safety Net and Work Program and instructed interested parties on how to submit a formal comment.
The NPRM is intended to strengthen TANF's role in supporting family well-being and work, as well as creating additional accountability for states to ensure TANF funds serve their intended purpose, while maintaining state flexibility.
Review the recording here as you are preparing to submit formal comments on the NPRM for HHS consideration. Comments are due December 1, 2023. HHS welcomes comments from all affected parties and will closely review and consider every comment it receives. We refer you to the NPRM on information on how to submit comments if you wish to do so.
Using Coaching to Address Economic Stability for People with Low Incomes: The Design and Implementation of Four Employment Coaching Programs
Record Description
Employment coaching involves trained staff working collaboratively with participants to help them set individualized goals related to employment and providing motivation, support, and feedback as participants work toward those goals. Recently, there has been growing interest among policymakers, practitioners, and researchers in using employment coaching to assist Temporary Assistance for Needy Families (TANF) recipients and other adults with low incomes become economically mobile. This Office of Planning, Research and Evaluation report highlights the evaluation that was designed to assess the implementation and effectiveness of the four programs participating in the Employment Coaching for TANF and Related Populations study. The report answers the following research questions: In what contexts were programs implemented? How did the designs of the programs vary and differ? How was coaching implemented across programs? The programs highlighted in this evaluation are: • Family Development and Self-Sufficiency, which serves TANF recipients and their family members in Iowa. • Goal4 It!TM, which provides employment coaching to TANF recipients in Jefferson County, Colorado in lieu of traditional case management. • LIFT, which is a voluntary coaching program operated in four U.S. cities. • MyGoals for Employment Success, which serves recipients of housing assistance in Baltimore, Maryland, and Houston, Texas.
Coaching for Success Series: Creating a Strong Foundation for Change
Record Description
“Creating a Strong Foundation for Change” is a resource for programs working with low-income families when anticipating or implementing a new approach such as coaching. This guide will help you to systematically look at your foundational readiness for change, so the improvements you want to make will take root and grow.
Coaching for Success Series: Introduction to Learn, Innovate, Improve (LI2) and Implications for Coaching Interventions
Record Description
This webinar provides an overview of the Learn, Innovate, Improve (LI2) road test process, with examples of how it has helped large and small, urban and rural TANF programs to make targeted improvements and manage change. The presentation was held on March 26, 2018, as part of the IIEESS Coaching for Success series.
ACF Family Room Blog: Delivering on the Promise of Data Exchange and Interoperability
Record Description
This blog post from the U.S. Department of Health and Human Services (HHS) discusses interoperability, data integration, and data-informed decision-making, which are essential elements in the delivery of effective human service programs. ACF has committed to an Interoperability Action Plan with the goal of expanding data sharing initiatives within ACF and beyond. The action plan supports and strengthens the ReImagine HHS focus on aligning programs and “Putting People in the Center of HHS Programs.” The plan takes a fresh approach on serving individuals and families to examine existing and service delivery models.
Learn, Innovate, Improve (LI2): Lessons from Adams County’s Efforts to Increase Engagement in the Colorado Works Program
Record Description
In this Issue Brief, findings from an intervention of an outreach strategy were applied to Colorado’s version of TANF, Colorado Works, that aimed to increase participant engagement rates. Parents were not following through on upfront activities like orientations and initial meetings; this was harmful not only because it meant families were not fully utilizing planning resources offered to them, but also because they might lose TANF assistance if they failed to perform these actions. After using behavioral science to understand reasons for low engagement and to create a proactive outreach strategy in Adams County, Colorado, the community saw a 13 percentage point increase in orientation session attendance and a 9 percentage point increase in one-on-one meetings with case managers. The report details the personalized approach and road map used to achieve these outcomes and provides additional data to measure the intervention’s success.
This seminar at the Institute for Research on Poverty at the University of Wisconsin-Madison will present the findings of Marci Ybarra, Associate Professor, School of Social Service Administration at the University of Chicago. Her findings relate to data collection and challenges of reporting outcomes by social service agencies. Dr. Ybarra was named an Emerging Scholar in 2015 by the Self-Sufficiency Research Clearinghouse (SSRC). The seminar will take place on November 15, 2018 from 1:15 p.m. to 2:30 p.m. EDT.
University of Wisconsin-Madison, Institute for Research on Poverty
Location
Institute for Research on Poverty
University of Wisconsin-Madison
1180 Observatory Drive
3412 William H. Sewell Social Sciences Building
Madison, Wisconsin 53706
This blog post from the U.S. Department of Health and Human Services, Administration for Children and Families (ACF) describes how the President’s proposed FY2019 budget request for ACF aims to strengthen the Temporary Assistance for Needy Families (TANF) program. High priorities of the Trump Administration are encouraging work, changing the culture of dependence on government assistance, and reducing poverty. The President’s budget hopes to focus on work and support integrated approaches to helping families reach self-sufficiency.
Add new comment