This webinar provides an overview of the Learn, Innovate, Improve (LI2) road test process, with examples of how it has helped large and small, urban and rural TANF programs to make targeted improvements and manage change. The presentation was held on March 26, 2018, as part of the IIEESS Coaching for Success series.

On November 21, 2013, the Administration for Children and Families (ACF), Region X held a webinar, "State TANF Redesign/Human Services Modernization Efforts" that was open to all State TANF Directors and staff, local TANF agencies, and contractors. The webinar featured the following speakers: Babette Roberts, Washington State Department of Social and Health Services; Lorie Young and Catherine Scardino, State of Hawaii Department of Human Services; and Deborah Carroll, District of Columbia Department of Human Services. For nearly 20 years, Federal and State governments have been working together in earnest to simplify, streamline and enhance publicly financed, human services programs. Most States have embraced increasing access and simplifying policies, have streamlined processes, made procedures more client-friendly, reduced paperwork, and sought to increase outreach to potentially eligible individuals. As a result, millions of at-risk individuals who might not have obtained vital human services supports now do. This moderated webinar provided an overview of State TANF redesign efforts, including the process, lessons learned, and progress made thus far in Washington, Hawaii, and the District of Columbia.