Question / Response(s)

A Question about If Cryptocurrency is Countable for TANF Eligibility

Question Text

A representative from the Virginia Department of Social Services (VDSS) would like to know if any other states or tribes deem virtual currency countable for TANF eligibility and if so, how are they implementing this? If VDSS were to do this, they would need to update their state program guidance to reflect how it would be countable. In addition, their state's cash management system would need to be updated to automatically convert virtual currency to US dollars when program participants indicate receipt of income with virtual currency.

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Date
May 2022
Source
OFA Peer TA
Agency/Organization
Virginia Dep. of Social Services/Economic Assistance and Employment
State
Virginia
Topics/Subtopics
TANF Program Administration
TANF Regulatory Codes

2021 National TANF Directors’ Meeting Session: Transforming the Delivery of Anti-Poverty Tax Credits in California

Record Description

The U.S. Department of Health and Human Services, Administration for Children and Families (ACF), Office of Family Assistance (OFA) conducted the 2021 National TANF Directors’ Meeting from September 20 - 24, 2021. During this workshop, discussion focused on transforming the delivery of anti-poverty tax credits. The California Department of Social Services (CDSS), together with the California Policy Lab (CPL) and Code for America (CFA), discussed the Department’s tax outreach effort for California's TANF and SNAP participants. Participants learned how to leverage data, communication strategies, and partnerships to increase economic supports available to clients via the tax system.

Record Type
Posting Date
Combined Date
2021-09-20T20:00:00
Source
City/County
Publication Date
2021-09-21
Section/Feed Type
Latest Information from Network (Home)
PeerTA Resources (OFA Initiatives)

2021 National TANF Directors’ Meeting Session: Virtual Engagement: Motivating Participants and Developing Partnerships in Tribal Communities

Record Description

The U.S. Department of Health and Human Services, Administration for Children and Families (ACF), Office of Family Assistance (OFA) conducted the 2021 National TANF Directors’ Meeting from September 20 - 24, 2021. During this concurrent workshop, panelists explored how Tribal TANF and NEW programs can consider expanding virtual services to motivate participants to pursue opportunities, especially those which may have been previously inaccessible. Speakers discussed a variety of strategies used in the past year to create virtual education and training opportunities and virtual case management services for clients, as well as how these offerings were developed, challenges along the way, witnessed successes, and recommendations for programs considering offering similar resources. This session concluded with a review of OFA’s Coaching for Success eLearning modules, which program staff can use to provide virtual coaching and mentorship to participants.

Record Type
Posting Date
Combined Date
2021-09-20T20:00:00
Source
City/County
Publication Date
2021-09-21
Section/Feed Type
Latest Information from Network (Home)
PeerTA Resources (OFA Initiatives)

Program Integrity Office Hours July 2026: Comprehensive TANF Spending Oversight – How States Can Standardize and Strengthen Risk-based Sub-recipient Monitoring

Record Description

Temporary Assistance for Needy Families (TANF) non-assistance funds flow through workforce boards, employment program providers, and community partners—but data about service delivery often lives in separate systems. The Government Accountability Office (GAO) has identified this as a core program integrity challenge: without cross-agency data infrastructure, TANF agencies struggle to assess provider performance, identify service gaps, and connect spending to participant outcomes.

As a result, the Office of Family Assistance’s State and Tribal Technical Assistance and Resources (STAR) team developed the TANF Program Integrity Office Hours as a series of topical peer learning sessions where TANF agencies can share what's working, explore real challenges, and walk away with practical strategies they can use to address the challenge identified by GAO.

This recording includes key takeaways from the July session, highlights from peer discussions, and an overview of how to use and navigate the companion resource, which can help TANF programs assess and strengthen their own provider contracts and accountability structures.

Record Type
Combined Date
2026-07-16T14:00:00
Source
OFA Initiatives
Region
City/County
Publication Date
2026-07-16
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The Prevalence of TANF Child-Only Cases Involving Immigration-Status-Ineligible Parents

Record Description

This Office of Family Assistance brief focuses specifically on Temporary Assistance for Needy Families (TANF) child-only cases in which a child receives assistance while a parent is excluded from the assistance unit because of citizenship or immigration status. The brief examines how common these cases are among broader TANF child-only cases and brings greater attention to a part of TANF that can be easy to overlook.

For TANF practitioners, this resource provides useful context for understanding the families behind child-only cases and the different circumstances that can shape eligibility. It can help TANF staff understand the impact of child-only cases involving a parent excluded because of immigration status and how they impact program caseloads, spending, and reporting.

Record Type
Combined Date
2026-06-10T00:00:00
Source
OFA Initiatives
Region
City/County
Publication Date
2026-06-10

Turning a Negative Customer Experience Into a Positive Outcome

Record Description

Every interaction with a participant is an opportunity to build trust. GovLoop will host a webinar on August 10, 2026 at 4:00 p.m. ET to discuss practical strategies for responding to difficult customer experiences with empathy, clear communication, and a focus on problem-solving. The session will highlight how organizations can turn challenging situations into opportunities to strengthen relationships, improve service delivery, and increase customer satisfaction. Temporary Assistance for Needy Families (TANF) practitioners can apply these approaches to enhance participant engagement, resolve concerns more effectively, and create a more positive experience for the individuals and families they serve.

Record Type
Combined Date
2026-08-10T16:00:00
Source
Region
City/County
Publication Date
2026-08-10

Evaluating AI Tools to Better Support Clients

Record Description

Temporary Assistance for Needy Families (TANF) programs are exploring new ways to improve services while helping staff meet growing demands. This MDRC video examines how organizations can thoughtfully evaluate artificial intelligence (AI) tools before using them to support clients. Rather than focusing only on technology, the video offers practical guidance for selecting tools that improve service delivery, protect client information, and complement staff expertise. TANF leaders and practitioners can use these insights to make informed decisions about incorporating AI into programming and identify opportunities to enhance client engagement without compromising trust or program quality.

Record Type
Combined Date
2026-06-15T00:00:00
Source
OFA Initiatives
Region
City/County
Publication Date
2026-06-15

Public Assistance Reporting Information System (PARIS)

Record Description

Temporary Assistance for Needy Families (TANF) programs rely on accurate information to ensure benefits reach eligible families while maintaining program integrity. The Public Assistance Reporting Information System (PARIS) helps states identify duplicate public assistance participation across state lines and verify information that may affect eligibility. For TANF practitioners, understanding how PARIS works can support more accurate eligibility determinations, reduce administrative burden, and strengthen coordination with other public assistance programs while helping safeguard limited program resources.

Record Type
Combined Date
2026-02-24T00:00:00
Source
OFA Initiatives
Region
City/County
Publication Date
2026-02-24

TANF and Work: The Gap Between Perception and Reality

Record Description

Temporary Assistance for Needy Families (TANF) supports families as they work toward financial independence, but misconceptions about who receives assistance and how they participate in work activities continue to shape public discussions. This issue brief, co-written by Office of Family Assistance Director David Swegle and Assistant Secretary of Administration for Children and Families Alex Adams, explores the gap between public perception and how TANF's work requirements operate in practice. As the first in a series on TANF work requirements, it explains the purpose of the federal work participation rate, why measuring state performance is more complex than it appears, and how federal rules influence program reporting and accountability. TANF leaders, administrators, and frontline staff can use this resource to better understand the policies behind work participation requirements and support informed conversations with partners and stakeholders.

Record Type
Combined Date
2026-06-29T00:00:00
Source
OFA Initiatives
Region
City/County
Publication Date
2026-06-29

TANF and Work: The Caseload Reduction Credit and How States Exploit It

Record Description

Temporary Assistance for Needy Families (TANF) supports families as they work toward financial independence, and the policies used to measure state performance play an important role in how the program is administered. This issue brief, co-written by Office of Family Assistance Director David Swegle and Assistant Secretary of Administration for Children and Families Alex Adams, examines the TANF Caseload Reduction Credit and how it affects state work participation requirements. As the second in a series on TANF work requirements, it explains how the credit is calculated and why it was created, identifies its limitations, and examines recent legislative attempts to strengthen work requirements. TANF leaders and administrators can use this resource to better understand the relationship between caseload trends, accountability, and work participation requirements, helping them interpret program data and engage in informed policy discussions about the impact of workarounds on TANF participants’ financial independence.

Record Type
Combined Date
2026-07-20T00:00:00
Source
OFA Initiatives
Region
City/County
Publication Date
2026-07-20