The U.S. Department of Health and Human Services, Administration for Children and Families (ACF), Office of Family Assistance (OFA) conducted the 2021 National TANF Directors’ Meeting from September 20 - 24, 2021. During this concurrent workshop, presenters addressed the question, “does seamless necessarily mean inefficacy?” This workshop explored the timeliness of transforming PDF and paper-based processes into online services to support case management efforts. To advance the seamless experience, workshop attendees were introduced to intranet and web-based portals used to submit, process, and verify the online forms.

The U.S. Department of Health and Human Services, Administration for Children and Families (ACF), Office of Family Assistance (OFA) conducted the 2021 National TANF Directors’ Meeting from September 20 - 24, 2021. During this workshop, discussion focused on transforming the delivery of anti-poverty tax credits. The California Department of Social Services (CDSS), together with the California Policy Lab (CPL) and Code for America (CFA), discussed the Department’s tax outreach effort for California's TANF and SNAP participants. Participants learned how to leverage data, communication strategies, and partnerships to increase economic supports available to clients via the tax system.

The U.S. Department of Health and Human Services, Administration for Children and Families (ACF), Office of Family Assistance (OFA) conducted the 2021 National TANF Directors’ Meeting from September 20 - 24, 2021. During this concurrent workshop, discussion focused on sharing lessons from the Pathways Clearinghouse. In addition to the enormous challenges COVID-19 posed to TANF agencies’ service delivery, it also led to sharp increases in unemployment. To help TANF agencies better serve clients during such unprecedented times, the Pathways to Work Evidence Clearinghouse undertook two projects to learn from past periods of economic difficulty and to identify innovations spurred by COVID-19. Participants learned about interventions and strategies that work during periods of economic recession and recovery.

The U.S. Department of Health and Human Services, Administration for Children and Families (ACF), Office of Family Assistance (OFA) conducted the 2021 National TANF Directors’ Meeting from September 20 - 24, 2021. During this concurrent workshop, speakers from two projects funded by the Office of Planning, Research and Evaluation presented research and on-the-ground experiences from programs that adapted service provision to maintain and develop new connections with employers during the COVID-19 pandemic, as well as respond to job seekers’ health, substance use, and recovery needs.

The U.S. Department of Health and Human Services, Administration for Children and Families (ACF), Office of Family Assistance (OFA) conducted the 2021 National TANF Directors’ Meeting from September 20 - 24, 2021. During this concurrent workshop, researchers from the TANF Data Collaborative (TDC) team identified key components to sustaining data analytic capacity in government agency environments, provided examples of activities and practices that fall within each sustainability component, and elicited audience participation to source additional strategies and examples of sustainable practices. The research is based on work with eight pilot states across the country and the results of a comprehensive TANF Data Needs Assessment.

The U.S. Department of Health and Human Services, Administration for Children and Families (ACF), Office of Family Assistance (OFA) conducted the 2021 National TANF Directors’ Meeting from September 20 - 24, 2021. During this concurrent workshop, presenters from the TANF Data Collaborative (TDC) provided key insights from the toolkit developed for TANF administrators about the realities of accessing, linking, and analyzing wage records to inform policy and programming. Solutions for common data access barriers and an overview of key methods for linking TANF data with other datasets were also discussed with the goal of equipping participants with actionable strategies to facilitate data integration.

The Office of Family Assistance has made available preliminary FY 2020 TANF and state maintenance-of-effort (MOE) expenditures and transfer data. The data is available in tables and an interactive map, as well as national and state pie charts. Data is broken down by category of activity, including basic assistance; work, education, and training activities; and child care (including funds that states transferred to the Child Care and Development Discretionary Fund).

The U.S. Department of Health and Human Services, Administration for Children and Families (ACF), Office of Family Assistance (OFA) conducted the 2021 National TANF Directors’ Meeting from September 20 - 24, 2021. During this panel-style session comprised of “success snapshots,” speakers presented innovative strategies that enable programs to link people to jobs, to better communicate and respond to participant needs, and to provide training and skills development to the community. Presenters shared various strategies for finding employment opportunities, including work activities that are culturally relevant and responsive to the needs of their participants. This session also explored the option of Tribal TANF and NEW programs partnering with local organizations to fulfill community needs.

The U.S. Department of Health and Human Services, Administration for Children and Families (ACF), Office of Family Assistance (OFA) conducted the 2021 National TANF Directors’ Meeting from September 20 - 24, 2021. During this concurrent workshop, a presentation examined how Connecticut’s Welfare to Work program responded to COVID-19 by shifting to a virtual service delivery system while building staff capacity to deliver services remotely statewide. Discussion covered how Connecticut’s initiative kept participants connected and engaged with their Employment Services program during COVID. Lessons learned also included a review of how COVID will impact future program operations, including the implementation of virtual orientation sessions.

The U.S. Department of Health and Human Services, Administration for Children and Families (ACF), Office of Family Assistance (OFA) conducted the 2021 National TANF Directors’ Meeting from September 20 - 24, 2021. During this concurrent workshop, representatives of the TANF Data Collaborative overviewed three pilot projects showcasing their experiences. California examined wage progression for TANF participants who have left the program. New York organized its data into cohorts and spells, which is valuable in providing information about the duration of TANF receipt, reentry, and basic outcomes, and Utah created an analytic file to examine characteristics that predict a cohort of “leavers” returning to TANF.