A representative from the Oregon Department of Human Services would like to know if States use client swipe card systems to track and record attending for TANF clients participating in employment, training, and other self-sufficiency activities? If no, why not? If yes:

• How does the system and process works?
• For what other purposes is the card being used (electronic benefit transfer for program benefits)?
• How long has the system has been in place?
• Was it developed in-house or by a vendor?
• How was the system developed, implemented, and what was the timeline?
• What are the benefits of the system (cost savings, reduced errors, workload impact, client and partner convenience)?
• Were there implementation challenges and/or lessons learned?
• Have there been any changes made since implementation
• Are there any quality control procedures to check data?

The Peer TA Network would like to learn what what technology or data system(s) organizations use to measure program performance based on key program indicators (e.g., work participation, caseload dynamics)? If an organization does not use technology, how is program performance measured?

The Peer TA Network would like to learn about the technological characteristics of the technology or data system(s) that organizations use? Are tools web-based, and can they be accessed from any PC? Are they tied to any other data systems? If so, which ones? What are the job titles or job functions of the people within your organization who use it?

A representative from the District of Columbia Department of Human Services would like to know if any States have a database that centralizes all client information related to participation (i.e. time and attendance, case notes, etc), and is willing to share the solicitation used to acquire the system?

In their efforts to improve continuous engagement for TANF participants, a Rhode Island subcommittee of its Welfare Reform Information Task Force is asking if any state has devised a system of notification via computer between case manager(s) and vendors who provide services for TANF clients. Although the state already has a well developed paper notification system between itself and its vendors, it would like to automate notifications and make a 'paperless' system. The state would like to know if any states have developed a way to communicate the individuals' employability plan on the computer as a WORD document to its contractors, receiving the plan back as items are completed or not and/or outlining progress in specific activities. A best case scenario would be a family plan available in 'real time.' Such a plan would be accessible to vendors who could place notes or comments in the plan on the screen or even track attendance. This screen might be available in various forms to all involved in the plan, including the client. The state could then use this document on the screen to plot the client's progress, pay vendors timely and provide for plan changes while keeping abreast of client's activities - even daily, as needed.

Rhode Island is asking if any state has devised a system of notification via computer between case manager(s) and vendors who provide services for TANF clients. Although the state already has a well developed paper notification system between itself and its vendors, it would like to automate notifications and make a 'paperless' system. The state would like to know if any states have developed a way to communicate the individuals' employability plan on the computer as a WORD document to its contractors, receiving the plan back as items are completed or not and/or outlining progress in specific activities. A best case scenario would be a family plan available in 'real time.' Such a plan would be accessible to vendors who could place notes or comments in the plan on the screen or even track attendance. This screen might be available in various forms to all involved in the plan, including the client. The state could then use this document on the screen to plot the client's progress, pay vendors timely and provide for plan changes while keeping abreast of client's activities - even daily, as needed.