A representative from the Tuolumne Me-Wuk Tribal TANF program is interested in trainings or ideas for training new Tribal TANF Case Managers on how to use the information from intake assessments in building a Family Self-Sufficiency Plan.

A representative from the Michigan Department of Human Services is interested in others States' experience using online tools with TANF populations. What are States using, and how is it working?

A representative from the Pennsylvania Department of Welfare/Bureau of Employment and Training Programs would like to discuss approaches used by States that take immediate action (and forego written notice) to terminate or sanction TANF benefits based on noncompliance with work requirements. Currently, after a TANF recipient has demonstrated non-compliance with work requirements, Pennsylvania conducts a compliance review to determine whether the non-compliance was willful and within the individual's control. If it was willful, a written notice is sent to terminate benefits, which could include sanction. The notice offers appeal rights and benefits are not closed until a 10 day 'appeal window' has passed.

A representative from the Wisconsin Department of Children and Families would like to know how other States fund TANF case management and job development contracts? This representative is working on a MPA Capstone project focused on alternative funding allocation methodologies for Wisconsin's TANF Program, Wisconsin Works (W-2). Wisconsin contracts with a variety of local providers to provide W-2 services - counties, private for-profit and not-for-profit vendors, multi-county consortia, etc. This representative is interested in examples of pay-for-performance contracting. Policy papers, contract language, Requests for Proposals, etc. would be appreciated, as would general discussion on this issue.

A representative from Service Alternatives, Inc. would like to know if anyone knows of curriculum that helps to teach soft skills?

A representative from South Fulton Service Center would like to learn about some creative intake procedures from other states/cities related to their intake process.