In the face of a public health emergency, economic downturn, or other unexpected circumstance, TANF agencies and other human services providers are required to reimagine and adapt previous expectations, behaviors, and service provision for a…

When it comes to cash transfer programs like welfare for single parents and especially mothers, most of the evaluation and economic modeling efforts have focused on how those programs impact the amount of paid work single parents do. However,…

Compassion can be defined as “feeling for” others who are in pain with warmth, empathetic concern, and the capacity to understand their perspective and intentions. Compassion is necessary for staff in human service settings to effectively engage…

The COVID-19 pandemic disrupted the way many human services agencies operated. The stress, trauma, and grief caused by the pandemic prompted agencies to rethink how they engaged with and supported their clients. It also forced agencies to…