Pandemic-Era Adaptations in Human Services Could Fill a Need Even Outside a Public Health Emergency

The COVID-19 pandemic disrupted the way many human services agencies operated. The stress, trauma, and grief caused by the pandemic prompted agencies to rethink how they engaged with and supported their clients. It also forced agencies to experiment with new approaches to address persistent stress and trauma experienced by their own staff. This Mathematica podcast brings together research experts and leaders of human services programs to discuss trends that have emerged in human services agencies during the pandemic.