OFA TANF Talks Disaster Response Resilience Podcast Series: Agency Resilience in the Face of the Unexpected

In the face of a public health emergency, economic downturn, or other unexpected circumstance, TANF agencies and other human services providers are required to reimagine and adapt previous expectations, behaviors, and service provision for a digital, dispersed, and/or displaced environment. At the same time, TANF agencies often face growing caseloads and increasing needs from participants who are struggling because of various crises.

OFA developed this three-part podcast series to increase awareness about state TANF agency responses to the unexpected as they relate to legislation, agency staff, and service provision to participants. The series leverages content from earlier resources which aggregate disaster response efforts across the country. The podcasts include interviews with representatives of the Owens Valley Community Development Center (California); the Maine Office of Family Independence, Department of Health and Human Services; the Vermont Department of Children and Families; the Colorado Department of Human Services; TANF of Sonoma and Marin (California) as well as the Office of Human Services Emergency Preparedness and Response (OHSEPR), the Federal Emergency Management Agency (FEMA), and the Labor-Management Partnerships Program at the University of California at Berkeley.

Objectives of this podcast series include:

• Identify state and federal policy responses to natural disasters and other public health emergencies including, but not limited to, hurricanes, recessions, and other calamities that directly impact TANF staff and clients.
• Equip TANF agencies with information and resources to support their staff and participants during major transitions.
• Highlight innovative and adaptive service provision solutions during unexpected events such as natural disasters, public health emergencies, and the COVID-19 pandemic.
• Explore options for pivoting employment-related services to prepare and upskill TANF participants for sudden labor market shifts.