This alert is to ensure that NO family served by the Administration for Children and Families (ACF) loses their medical coverage because of a lack of knowledge about the renewal process. Resources to support agencies as they help individuals renew coverage are provided below.
The key information that families need to receive:
- UPDATE contact information with the State Medicaid agency.
- RESPOND to the Medicaid renewal form when it comes in the mail. If they don't, they may lose their coverage even if they are still eligible.
- PARENTS should respond even if they are not eligible or enrolled in other coverage. Their children could still be eligible for coverage.
- CHECK OTHER OPTIONS: If no longer eligible for Medicaid, they should check if they can get coverage through their employer or through the Affordable Care Act Marketplace at www.healthcare.gov.
- To receive state-specific Medicaid renewal templates to help get the word out about the above information, contact a local Medicaid official.
For individual outreach, please consider these resources for office posting and distribution:
The Center for Medicaid and CHIP Services has developed a Communications Toolkit to help people with Medicaid or CHIP take steps to renew their health coverage or find other coverage options. This Toolkit includes important messages and sample materials (drop-in articles, social media messages, and flyers).
Looking for something that can give specific actions to different community partners? This Call to Action lets different groups (e.g., states, unions, employers, the health care community) know what they can do to spread the word and get people's heath care renewed.