This webinar provides an overview of the Learn, Innovate, Improve (LI2) road test process, with examples of how it has helped large and small, urban and rural TANF programs to make targeted improvements and manage change. The presentation was held on March 26, 2018, as part of the IIEESS Coaching for Success series.

This case statement highlights the American Job Center and its WIOA affiliates (called WorkSource) in the Pacific Mountain Workforce Region of Washington (PacMtn). In collaboration with state agencies and community partners, WorkSource offers three program tracks—work ready, work support, and education—to TANF customers based on their level of work readiness. Program staff also take a client-centered, integrated service delivery approach to address the needs of high-barrier customers. PacMtn WorkSource continues to strengthen its collaborations with a shared data system and regular meetings with all internal and external partners.

Sections of the brief discuss joint service delivery, resource sharing, shared learning, and managing collaborative activities. Readers may also access links to the state TANF plan and funding information for more context and resources. This brief is part of the TANF Works! TANF/WIOA Collaboration Series, through which the Office of Family Assistance’s Integrating Innovative Employment and Economic Stability Strategies (IIEESS) initiative seeks to highlight innovative coordination strategies of TANF and WIOA programs to serve low-income or vulnerable populations.

The Missouri Job Centers in Kansas City and Vicinity and the Greater St. Louis Metropolitan Region provide a variety of services for TANF customers through Missouri Works Assistance (MWA). This case statement describes collaborative practices among TANF and WIOA agencies contracted to deliver MWA services, such as sharing resources, case management, specialized staffing, and communication channels across programs. State-level support and a history of cross-agency collaboration also encourage partnership-building in this region.

Sections of the brief discuss joint service delivery, resource sharing, shared learning, and managing collaborative activities. Readers may also access links to the state TANF plan and funding information for more context and resources. This brief is part of the TANF Works! TANF/WIOA Collaboration Series, through which the Office of Family Assistance’s Integrating Innovative Employment and Economic Stability Strategies (IIEESS) initiative seeks to highlight innovative coordination strategies of TANF and WIOA programs to serve low-income or vulnerable populations.