This webinar presented a conversation between the National Community Action Partnership and U.S. Digital Response (USDR) about incorporating user-centered design elements into workflows and services to reach and serve communities more effectively. The hosts discussed the USDR’s partnership with the Empire Justice Center and how user-centered practices enabled delivery of financial services to low-income families throughout the pandemic. Overall, they offered a clearer vision for how to design work with a distinct focus on the end user, along with tangible tips, takeaways, and recommendations to humanize processes therein.

The Office of Planning, Research and Evaluation, with MEF Associates and the Urban Institute, are conducting this study to better understand financial capability interventions delivered in the context of employment and training (E&T) programs serving low-income individuals.

Research links financial capability to important outcomes for low-income households, but financial capability levels are low, on average, among low-income individuals. Financial capability interventions, such as financial education, coaching, and counseling, intend to improve economic outcomes by building financial skills, knowledge, and self-efficacy, as well as expanding access to resources and opportunities to promote positive financial behaviors. E&T programs provide opportunities to deliver these interventions, but there is currently little evidence on the effectiveness of this channel.

The study aims to build more evidence for policymakers and practitioners about the extent, forms, and practices of incorporating financial capability interventions into E&T programs serving low-income adult populations. The study also aims to help establish a basis for research and evaluation in this area.

The Urban Institute will host a webinar on December 14, 2021 from 2:30 p.m. to 4:00 p.m. ET, which will discuss how to better understand the strengths of rural communities and to leverage their assets. The webinar will begin with remarks by Xochitl Torres Small, Under Secretary for Rural Development at the U.S. Department of Agriculture, followed by a demonstration of a new typology and dashboard with national data on rural census tracts and peer groups that support asset-based rural investments and capacity building. After the demonstration, a panel of rural stakeholders will discuss the opportunities and challenges of identifying rural assets and using an asset-based investment framework.

The deadline for families to submit information to the IRS for advanced payments of the Expanded Child Tax Credit (CTC) is November 15. The American Public Human Services Association (APHSA) is hosting a webinar series for human service agencies and community providers to highlight the tools and resources states are using to assist eligible families in receiving this credit. A webinar was held on October 13, 2021, during which representatives from the Virginia Department of Social Services (VDSS) and Code for America discussed on-the-ground efforts to connect eligible non-filer families to the CTC. Available resources include a webinar recording, the Code for America Navigator Resource Page to help navigate GetCTC (a web portal that makes it easier for families with low incomes to get the Child Tax Credit), a New Partner Form for tracking outreach efforts, and CTC Outreach Toolkits from GMMB and the Center on Budget and Policy Priorities.

The deadline for families to submit information to the IRS for advanced payments of the Expanded Child Tax Credit (CTC) is November 15. The American Public Human Services Association (APHSA) is hosting a webinar series for human service agencies and community providers to highlight the tools and resources states are using to assist eligible families in receiving this credit. APHSA will convene the third webinar along with GMMB on October 22, 2021 from 2:00 p.m. to 2:30 p.m. ET to discuss the CTC Message Toolkit for Human Services Agencies and demonstrate how these resources can be used to spread the word to families about the CTC.

The deadline for families to submit information to the IRS for advanced payments of the Expanded Child Tax Credit (CTC) is November 15. To assist in ensuring that eligible families receive this credit, the American Public Human Services Association is hosting a webinar series for state agencies to discuss the CTC tools they are using. The first webinar was October 1, when the Colorado Department of Public Health and Environment and the Urban-Brookings Tax Policy Center (TPC) discussed how TPC’s data visualization map can inform a strategic approach to targeting CTC outreach, and what Colorado is doing today to reach eligible families.

NPR, The Robert Wood Johnson Foundation, and Harvard T.H. Chan School of Public Health conducted a five-part polling series in July – August 2020 to examine the most serious health and financial problems facing households across America prior to the expiration of federal coronavirus support programs, with an aim to identify vulnerable populations in urgent need of government help or charitable aid. The findings detailed in this report raise important concerns about disproportionate impacts of the coronavirus outbreak reported by Latino, Black, and Native American households beyond the elevated health risks they face battling COVID-19. In particular, these findings show these racial/ethnic minority households may have limited financial resources to weather long-term financial and health effects of the coronavirus outbreak, as large shares have already depleted their savings and are having major problems paying for basic costs of living, including food, rent, and medical care.

The Urban Institute will host a webinar on October 13, 2021 from 2:30 p.m. to 3:30 p.m. ET to explore persistent rural poverty, which occurs in one in seven rural counties and leaves rural and Native communities lacking capital, quality jobs, housing, infrastructure, and services. The webinar includes presentations from six rural community development financial institutions on what has worked to transform the rural and Native areas they serve into opportunity and the challenges that remain. Speakers include representatives from the Rural Community Assistance Corporation, HOPE, Oweesta Corporation, Fahe, cdcb, Communities Unlimited, and the Urban Institute.

The integrated service delivery (ISD) approach aims to assist individuals challenged by economic instability in accessing services to attain self-sufficiency. Using the ISD, organizations in the Working Families Success Network (WFSN) strive to meet participants’ needs by providing services in the areas of employment and career advancement, finance and asset-building, and income enhancements and work supports. Researchers conducted a survey of 71 WFSN organizations to identify promising practices for ISD implementation and found that goal setting among participants might support their progression to self-sufficiency. This brief identifies four promising strategies that support goal setting and help connect participants to services.

This report presents interim findings of a national random assignment evaluation of the Family-Self Sufficiency (FSS) program which is implemented in households receiving Housing Choice Vouchers through 700 public housing agencies. FSS consists of two elements: case managers who work with participants to develop individualized self-sufficiency plans, and the creation of an interest-bearing escrow account to support participants’ asset development. The report reviews implementation of the FSS program, program participants’ engagement, and the impacts on labor force participation and government benefits receipt.