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PDF iconCoaching for success user guide File
(Downloadable and accessible PDF)

Technical support: peerta@blhtech.com

Skip Online Learning Center Account Creation and Multi-factor Authentication (MFA) Instructions

Online Learning Center Account Creation and Multi-factor Authentication (MFA) Instructions

View the videos for Account Creation, the MFA process and PDF documentation.

OFA Online Learning Center

The Online Learning Center offers free, interactive, self-paced modules drawn from best practices so participants can understand the context behind the presented materials and learn how to apply techniques in the field. The modules also include links to other resources for further learning and more in-depth coverage of topics.

OFA Learning
Login to Existing Account Create New Account MFA Instructions Frequently Asked Questions

To access the modules, please either log in using your existing account or create a new account using the buttons to the left. In addition to creating your account username and password, the Online Learning Center requires that you set up multi-factor authentication (MFA) to keep your account secure. For help with setting or resetting your MFA, please review the MFA instructions. You may also access the FAQ page for general troubleshooting.

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Coaching in a Virtual World Modules

This module will introduce best practices for coaching in a virtual world. It discusses the benefits of coaching virtually, and how to implement virtual coaching in a person-centered way. The module also provides strategies to address virtual coaching challenges.

List of modules
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Coaching for Success Modules

Coaching is a person-centered, strength-based way of working with others that helps them direct the changes they want to make in their own lives.

List of modules
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Tribal TANF Learning Modules

“Tribal TANF – The Basics and Beyond” and “Tribal TANF Data – The Basics” are two online learning modules intended to support Tribal Temporary Assistance for Needy Families staff or any individual interested in learning more about the Tribal TANF program.

List of modules

Online Learning Center

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    • Online Learning Center Account Creation and Multi-factor Authentication (MFA) Instructions Page
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    • MFA Instructions Page
    • FAQ Page
    • Account Creation Instructions Page
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Available courses

Available courses

ACF Coaching for Success  - Training Series Overview
ACF Coaching for Success - Training Series Overview
ACF Coaching for Success - Module 1 - Introduction to Coaching
ACF Coaching for Success - Module 1 - Introduction to Coaching
ACF Coaching for Success - Module 2 - Person-Centered Approach
ACF Coaching for Success - Module 2 - Person-Centered Approach
ACF Coaching for Success - Module 3 - Emotional Intelligence
ACF Coaching for Success - Module 3 - Emotional Intelligence
ACF Coaching for Success - Module 4 - Active Listening
ACF Coaching for Success - Module 4 - Active Listening
ACF Coaching for Success - Module 5 - Reflective Statements
ACF Coaching for Success - Module 5 - Reflective Statements
ACF Coaching for Success - Module 6 - Summary Statements
ACF Coaching for Success - Module 6 - Summary Statements
ACF Coaching for Success - Module 7 - Powerful Questions
ACF Coaching for Success - Module 7 - Powerful Questions
ACF Coaching for Success - Module 8 - Powerful Questions Traps and Pitfalls
ACF Coaching for Success - Module 8 - Powerful Questions Traps and Pitfalls
ACF Coaching for Success - Module 9 - Setting Goals
ACF Coaching for Success - Module 9 - Setting Goals
ACF Coaching for Success  - Module 10 - Goal-Driven Supporting Skills Development
ACF Coaching for Success - Module 10 - Goal-Driven Supporting Skills Development
ACF Coaching for Success - Module 11 - Supporting Goal Attainment
ACF Coaching for Success - Module 11 - Supporting Goal Attainment
ACF Coaching for Success - Module 12 – Building Strength in Setbacks
ACF Coaching for Success - Module 12 – Building Strength in Setbacks
ACF Coaching for Success - Module 13 - Coaching Versus Offering Solutions
ACF Coaching for Success - Module 13 - Coaching Versus Offering Solutions
ACF Coaching for Success - Module 14 - Coaching for Success
ACF Coaching for Success - Module 14 - Coaching for Success
Tribal TANF Data - The Basics
Tribal TANF Data - The Basics
Tribal TANF – The Basics and Beyond
Tribal TANF – The Basics and Beyond
ACF Coaching for Success - Coaching in a Virtual World
ACF Coaching for Success - Coaching in a Virtual World

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Course categories

Course categories

Tribal TANF (2)

ACF - Coaching for Success (15)

ACF - Coaching in a Virtual World (1)


Learn anytime, anywhere

Enjoy our free online courses, wherever you are and whenever you want. Access course content on mobile, tablet or desktop.

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OFA Initiatives

These pages feature resources, publications, and tools to provide information on Peer TA initiatives that are sponsored through the U.S. Department of Health and Human Services, Administration for Children and Families, Office of Family Assistance.

  • TANF Works!
  • Families Are Stronger Together Learning Community (FAST-LC)
  • Career Pathways
  • ACF Vision, Mission, Values, Priorities, & Guiding Principles
  • Fiscal Responsibility Act (FRA) Response – TOTAL

Topical Resource Page

These webpages feature resources, publications, and tools for program administrators, practitioners, and policymakers that reflect interest in the field while complying with federal requirements and program intent.

  • TANF and FBCO Partnerships
  • Program Integrity
  • TANF/WIOA Resource Hub
  • State and Tribal TANF Resource Repository
  • Preventing Access to TANF for Illegal Aliens
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