About Us
NEWSLETTER
Being a good supervisor requires a variety of different skills and techniques. Coaching is one tool that helps supervisors build trusted relationships with their employees. This module explores how to bring a person-centered approach and a coaching mindset to the job. After completing this session, you will be able to: 1) Understand how to use the supervisor training 2) Understand how coaching applies to supervisors 3) Learn how to build/enhance a person-centered relationship with your direct reports/employees/staff/line staff.
Being a good supervisor requires a variety of different skills and techniques. Coaching is one tool that helps supervisors build trusted relationships with their employees. This module explores how to build effective working relationships with your employees. It focuses on key techniques like active listening and asking powerful questions. It also helps you to understand how your Emotional Intelligence can impact how you interact with others. After completing this session, you will be able to: 1) Understand how to use active listening skills and powerful questions to advance your relationships with direct reports 2) Define Emotional Intelligence and understand its impact on your working relationships 3) Understand the key tenets of active listening 4)Practice converting closed-ended questions to open-ended questions.
Tools and techniques for Supervisors to help employees set goals, spring into action, and sustain progress toward achieving their goals. After completing this session, you will be able to: 1) Learn why goal setting works and what major goal setting best practices are 2) Understand how to use scaffolding techniques to help employees make steady progress toward goals 3) Understand how to leverage praise to supercharge employees’ persistence toward goals 4) See in action how correspondence training combines incremental goal setting and praise to energize employees and propel them forward 5) Learn how to enable employees to harness the power of positive self-talk to build strength in setbacks 6) Plan deployment of goal-driven coaching tools and techniques in the flow of routine supervisor-employee interactions.
Being a good supervisor requires ongoing, intentional action to bring a person-centered, relationship-based, goal-driven mindset to your interactions with direct reports. Coaching is not an approach you bring to supervision occasionally – it’s a set of tools, techniques, and behaviors you draw on in some combination daily. This module focuses on how you can make coaching an embedded approach to supervision for you and your organization. It explores when to coach and offer solutions and how the two are different. It also explores things you can do to influence fellow supervisors and your larger organization to operate from more of a coaching mindset. After completing this session, you will be able to: 1) Sustain and apply a coaching mindset 2) Understand the difference between coaching and offering solutions, and be able to identify when it is appropriate to offer solutions instead of using coaching techniques 3) Understand how to help cultivate a sustainable coaching culture 4) Identify and commit to taking action toward making coaching a “way of life” for both you and your organization.