Learning and Leading: Effectively Leveraging Experiences in the Pandemic to Promote Recovery

State and local workforce agencies worked to ensure that effective employer engagement, customer outreach, and service delivery occurred during the coronavirus pandemic. The U.S. Department of Labor, Employment and Training Administration brought together experts from the U.S. Department of Labor, the Federal Reserve Bank of Dallas, the Utah Workforce Development Program, the Michigan Department of Labor and Economic Opportunity, and the Colorado Department of Labor and Employment to cover challenges states addressed to help job seekers, and the strategies they executed to assist both businesses and job seekers in a changing workforce.