Fostering TANF/WIOA Collaboration: Kansas City and Greater St. Louis Metropolitan Regions

This is an updated brief from the Office of Family Assistance (OFA) 2018 TANF Works! TANF/WIOA Collaboration Series that described collaboration strategies between Temporary Assistance for Needy Families (TANF) and Workforce Innovation and Opportunity Act (WIOA) programs to serve populations with low incomes. These updated briefs were developed through follow-up outreach and interviews to explore how TANF/WIOA collaborations have been sustained over time and have evolved as a result of the COVID-19 pandemic. Each brief features a success story and includes snapshot infographics depicting TANF and WIOA data.

The Missouri Workforce Centers (WFC) in Kansas City and vicinity and the Greater St. Louis Metropolitan regions provide TANF/WIOA customers with an array of services through Missouri Work Assistance (MWA). The customer flow from TANF to WIOA differs between Kansas City and the Greater St. Louis Metropolitan regions. However, both sites have a similar process where each MWA contractor and its partners assist TANF/WIOA customers at the WFC to support job entry, skills gain, and work experience. The brief highlights key elements that made the collaboration successful, including strengthening community connections, rapidly responding to changes in the labor market, sharing resources, prioritizing team sharing, and implementing a two-generation approach.