Employment Help for the Most Vulnerable: Adapting the Individual Placement and Support Model in a Crisis
This research-to-practice brief discusses implementation of the Individual Placement and Support (IPS) employment model by the Family Service League in New York and Asian Human Services in Chicago during the COVID-19 pandemic. The IPS model was initially developed to provide employment services to individuals with serious mental illness, but is now used for a broader range of populations who have significant barriers to employment. Four core components of the IPS model are rapid job search, coordination between employment services staff and mental health providers, identification of client preferences in the types of jobs, and smaller caseloads for case workers. According to interviews with organization leaders, IPS implementation included embracing remote communications and video conferencing, offering initial help to the most vulnerable to support their health and safety, developing new employment plans, and actively matching employees and employers.