Employer Engagement: Lessons for Employment Programs from the COVID-19 Pandemic

Many programs aiming to improve employment outcomes among people with low-incomes rely on relationships with employers to develop job opportunities for participants. The COVID-19 pandemic and resulting recession changed the ways these programs engage with and garner support from employers. This Office of Planning, Research and Evaluation brief describes the experiences of six employment programs participating in the Next Generation of Enhanced Employment Strategies Project and presents key takeaways from their efforts to maintain and develop new connections with employers during the COVID-19 pandemic. Four of the programs serve people with mental illness, one serves Temporary Assistance for Needy Families participants with disabilities or who care for dependents with disabilities, and one serves young adults with disabilities who are transitioning from school to work.