Anti-fraud Best Practice—Closing Long-term Out-of-State EBT (CLOSE)

Electronic Benefits Transfer (EBT) cards make it possible for people receiving benefits to access assistance when and where they need it, including when they are temporarily outside their home state. At the same time, long-term out-of-state EBT activity can raise questions about whether a household has moved and may be receiving benefits from more than one state. The Closing Long-term Out-of-State EBT (CLOSE) guidance by the Office of Family Assistance gives Temporary Assistance for Needy Families (TANF) and other assistance programs a structured approach for identifying and addressing these situations while strengthening program integrity.

TANF practitioners must balance two priorities: protecting public resources and making sure eligible families do not lose access to benefits because of a misunderstanding or temporary travel. The guidance can help TANF programs and their partnering agencies establish clearer processes for reviewing extended out-of-state EBT use, determining when additional information is needed, and taking appropriate action. For TANF programs, it offers best practices for improving fraud prevention and case management while creating a more consistent approach to a situation that can otherwise be difficult to navigate.