AI Governance for the Public Sector: Balancing Innovation, Security and Trust

Artificial intelligence (AI) is increasingly finding its way into government programs and everyday agency work, but many public agencies are still figuring out how to use these tools responsibly. Govloop will host a webinar on August 20 at 2:30 p.m. ET to discuss a key challenge for government leaders: how to benefit from AI while protecting sensitive information, maintaining security, and preserving public trust.

This webinar will focus on that challenge and will help leaders think through what responsible AI use looks like in practice. It will highlight concerns like “shadow AI,” where staff may use AI tools without clear guidance or oversight, and will emphasize the importance of simple, practical rules so agencies know how AI is being used across their systems.

For Temporary Assistance for Needy Families (TANF) practitioners, this resource is especially important because TANF programs collect sensitive personal and financial information to make decisions that directly affect families’ stability. The webinar may help staff and leaders start conversations about when AI might be helpful, what safeguards need to be in place, and how to ensure decisions remain fair, transparent, and accountable. It can provide support for TANF agencies in exploring innovation in a thoughtful way—so new tools improve service delivery without putting client trust, privacy, or program integrity at risk.