2021 National TANF Directors’ Meeting Session: Keeping the Engines Running: Adapting Services & Customer Needs During COVID-19 & Beyond

The U.S. Department of Health and Human Services, Administration for Children and Families (ACF), Office of Family Assistance (OFA) conducted the 2021 National TANF Directors’ Meeting from September 20 - 24, 2021. During this concurrent workshop, speakers from two projects funded by the Office of Planning, Research and Evaluation presented research and on-the-ground experiences from programs that adapted service provision to maintain and develop new connections with employers during the COVID-19 pandemic, as well as respond to job seekers’ health, substance use, and recovery needs.