A representative from the New Hampshire Department Health and Human Services would like to know how other States are managing the required income/resource verifications when a client receives their benefit or pay via the bank card. Both public agencies (such as SSA) and private employers (such as Wal-Mart) are increasing their use of rechargeable bank cards to transfer their monthly benefit/payment to clients. These clients are applying for TANF, but ifmay not have access to a computer and cannot produce verification of the benefit in the month received (since it is income in the month received, resource the following month).

A representative from Cuyahoga County Employment & Family Services would like to know what models are being used by Human Service agencies to verify TANF client participation/attendance at Post-Secondary Education facilities? How are you verifying attendance for those taking online classes?

A representative from the Colorado Department of Human Services is interested in better understanding what an optimal caseload size and composition for TANF programming may be for other counties and States. For example, what is the average caseload size for your TANF eligibility workers versus case managers? Do your eligibility TANF workers also manage SNAP, Medicaid, and other services for their offices? What proportion of your TANF workers time is strictly devoted to TANF participants? On average, what proportion of each workers job is strictly devoted to TANF case management activities (e.g., client assessment, barrier reduction planning, service coordination, client monitoring, and outcome evaluation)?

A representative from the Pennsylvania Department of Welfare/Bureau of Employment and Training Programs would like to know what other States expect of TANF recipients who claim to have a medical exemption that prevents them from participation in work activities. For example, what forms do States use for medical assessment? Can the clients family doctor complete the form, or is the form completed by an independent exam? What activities and hourly requirements are expected?