In what ways are State using volunteers to serve clients?

What States have an easy to use on-line Policy and Procedures Manual? Is it a main frame system, internet or other?

What States pass-through child support funds directly to the family? Please describe the process and the amount of the passthrough.

Do you know of states that have developed data sharing agreements with Workforce Investment Boards, and/or are exercising their ability to share certain NCP data, per the "Welfare-to-Work and Child Support Amendments of 1999" (PL. 106-113)?

What is the average (target) caseload size for staff overseeing the work activities? Please also describe the rationale for determining the caseload size.

A family is comprised of a mother, who is the head of household (but is not eligible for TANF assistance because she is receiving SSI), her live-in boyfriend (to whom she is not married), and their child in common. Do the months for which this family receives assistance count towards the time limit?

What are States doing to promote/support the institution of marriage? Please provide information on supportive services, such as marriage counseling, courses of instruction, paring older couples with younger couples, and money management.

What States are providing services or payments to cover high utility expenses?

A representative from the Alaska Department of Health and Social Services would like to know which states are providing vehicle insurance to clients and what criteria do they use? What about high risk insurance services?

What States provide legal services to welfare recipients? Describe the types of legal services provided.