A representative from the Nevada Division of Welfare & Supportive Services is seeking information about document management systems in other States that satisfy all of their outgoing program correspondence needs and meets the following minimum criteria:

• SOFTWARE CRITERIA: The software must run on AIX or Windows servers and must provide API's that can be called in Java or EGL code. We need one solution that will work for mainframe and server applications. The software must be able to convert all our existing Adobe forms. The software must include support for IBM mainframe printers (see attached example). The marks in the margin are required for mainframe printing to indicate how many pages must be grouped and stuffed into a single envelope. The software should include SOA support so that it can be called as a service. The software must support PDF files. The software must support the use of all special characters, so Spanish forms can be developed.
• SYSTEM CRITERIA: The system must allow for forms to be modified without requiring each form be initiated manually (i.e. the form should be generated automatically unless the user chooses to review and/or modify the form first). The system must make the form instantly available for review and/or modification. The system must allow for selection of either a Spanish or English version of a form on demand

The Peer TA Network is curious to know what strategies States and/or counties use to provide services that don't count as assistance/do not impact the Work Participation Rate (WPR), but do allow enough flexibility to provide specialized services to minor parents living with a responsible adult. What are the specific strategies your location is using to provide services with Separate State Program, Maintenance of Effort, or non-assistance TANF dollars? What partners (if any) are you working with to provide the services, what are the results on the youth, and what impact has this approach had on your overall program and your WPR?

A representative from the Michigan Department of Human Services is interested in others States' experience using online tools with TANF populations. What are States using, and how is it working?

A representative from the Ohio Department of Job and Family Services would like to hear from States that are utilizing, "Providing Child Care for An Individual Who Is Participating in Community Service" as an actual work activity. Do any States have materials on this activity that they are willing to share?

A representative from the New Hampshire Department Health and Human Services would like to know how other States are managing the required income/resource verifications when a client receives their benefit or pay via the bank card. Both public agencies (such as SSA) and private employers (such as Wal-Mart) are increasing their use of rechargeable bank cards to transfer their monthly benefit/payment to clients. These clients are applying for TANF, but ifmay not have access to a computer and cannot produce verification of the benefit in the month received (since it is income in the month received, resource the following month).

A representative from the Colorado Department of Human Services is interested in better understanding what an optimal caseload size and composition for TANF programming may be for other counties and States. For example, what is the average caseload size for your TANF eligibility workers versus case managers? Do your eligibility TANF workers also manage SNAP, Medicaid, and other services for their offices? What proportion of your TANF workers time is strictly devoted to TANF participants? On average, what proportion of each workers job is strictly devoted to TANF case management activities (e.g., client assessment, barrier reduction planning, service coordination, client monitoring, and outcome evaluation)?

A representative from the Pennsylvania Department of Welfare/Bureau of Employment and Training Programs would like to know what other States expect of TANF recipients who claim to have a medical exemption that prevents them from participation in work activities. For example, what forms do States use for medical assessment? Can the clients family doctor complete the form, or is the form completed by an independent exam? What activities and hourly requirements are expected?

A representative from the Pennsylvania Department of Welfare/Bureau of Employment and Training Programs would like to discuss approaches used by States that take immediate action (and forego written notice) to terminate or sanction TANF benefits based on noncompliance with work requirements. Currently, after a TANF recipient has demonstrated non-compliance with work requirements, Pennsylvania conducts a compliance review to determine whether the non-compliance was willful and within the individual's control. If it was willful, a written notice is sent to terminate benefits, which could include sanction. The notice offers appeal rights and benefits are not closed until a 10 day 'appeal window' has passed.

The Peer TA Network would like to know how other States are handling drug testing and criminal background check fees for recipients in the Community Work Experience Program (CWEP)?

A representative from the Missouri Family Support Division is seeking information regarding Temporary Assistance diversion payments:

• What is the diversion payment amount (or how many months TA benefit does it equal)?
• What has been the annual cost of the diversion program to the state?
• How many/what percentage of TANF applicants opt for the diversion payment? What restrictions are imposed when an applicant opts for the diversion payment?
• Has the implementation of the diversion program had a positive impact on the TANF Work Participation Rate? If so, what was the overall impact?
• What has been the annual cost of the diversion program to the state?
• How many/what percentage of TANF applicants opt for the diversion payment?
• What restrictions are imposed when an applicant opts for the diversion payment?
• Has the implementation of the diversion program had a positive impact on the TANF Work Participation Rate? If so, what was the overall impact?