Question about NRSTs for Teen Pregnancy Programs

Coaching is a person-centered, strength-based way of working with others that helps them direct the changes they want to make in their own lives. The Office of Family Assistance has made available to State and Tribal TANF agencies and Native Employment Works (NEW) programs a 14-module eLearning Curriculum called “Coaching for Success.” This curriculum aims to leverage coaching techniques to support employment case managers. Taken over time or for a specific topic, these self-paced modules on active listening, powerful questions, emotional intelligence, praise, and other important techniques can elevate TANF case management services. For additional information and sample module demonstrations, please refer to this introductory OFA webinar.

This webinar was held by the Institute for Research on Poverty at the University of Wisconsin at Madison in partnership with the U.S. Department of Health and Human Services Office of the Assistant Secretary for Planning and Evaluation on April 28, 2020. Speakers Lauren Supplee from Child Trends, Gerrie Cotter from the Ohio Department of Job and Family Services’ Office of Workforce Development, and Joe Raymond from ICF covered considerations for undertaking successful virtual case management in human services programs, including access to and use of technology, privacy issues, virtual interactions such as home visits, and eligibility and enrollment processes.

Through the TANF Works! Series, the Office of Family Assistance seeks to disseminate information about promising practices within the Temporary Assistance for Needy Families (TANF) field that can be scaled or adapted by other programs. The series includes three components:

• Emerging Practices Series – Special topics briefs and a three-part webinar series share strategies implemented by TANF programs to help low-income individuals gain and maintain employment.
• TANF-WIOA Collaboration Series – Fourteen case statements highlight the collaboration between TANF and WIOA agencies in 19 locations across nine states to improve service coordination for job seekers.
• Coaching for Success Series – This toolkit offers strategies for integrating client-centered coaching practices into TANF programs. Resources include topical webinars, tip sheets, and multi-page guides.

TANF Works! is part of the Integrating Innovative Employment and Economic Stability Strategies (IIEESS) project, which supports TANF agencies and their partners in identifying, adopting, and sharing innovative practices to improve employment outcomes for low-income individuals.

The New York City Human Resources Administration (HRA) is helping TANF participants with opioid/substance involvement to obtain and maintain employment. Reflecting the belief that all participants are employable, four New York City providers have combined treatment and work activities to comprehensively address barriers so participants can move into both recovery and self-sufficiency.

This brief is part of the Emerging Practice Series of the Office of Family Assistance’s Integrating Innovative Employment and Economic Stability Strategies (IIEESS) initiative, which highlights the strategies of TANF agencies and their partners to help low-income individuals gain and sustain meaningful employment. Each brief describes an emerging practice that has been implemented in one site, an overview of the program model, and the results that have been achieved. Compelling stories of participants’ success and suggestions from TANF agency staff to their peers provide actionable insights and on-the-ground perspectives.

The Kansas Department for Children and Families is improving employment retention for participants in its Successful Families Program (TANF) with a new staffing strategy. By creating the specialized roles of “Career Navigators” and “Transitional Retention Specialists,” the program offers TANF participants individualized career development services, connections to employers and employment opportunities, and post-employment services to help navigate the cliff effect and support job retention.

This brief is part of the Emerging Practice Series of the Office of Family Assistance’s Integrating Innovative Employment and Economic Stability Strategies (IIEESS) initiative, which highlights the strategies of TANF agencies and their partners to help low-income individuals gain and sustain meaningful employment. Each brief describes an emerging practice that has been implemented in one site, an overview of the program model, and the results that have been achieved. Compelling stories of participants’ success and suggestions from TANF agency staff to their peers provide actionable insights and on-the-ground perspectives.

The Oklahoma Department of Human Services has adopted an innovative approach to preparing Temporary Assistance for Needy Families (TANF) participants for employment: fully integrating relationship skills education into its work readiness program. By transforming its TANF orientation process to focus on soft skills development and navigating workplace relationships, the agency’s integrated approach is laying a foundation for helping TANF participants obtain and sustain employment.

This brief is part of the Emerging Practice Series of the Office of Family Assistance’s Integrating Innovative Employment and Economic Stability Strategies (IIEESS) initiative, which highlights the strategies of TANF agencies and their partners to help low-income individuals gain and sustain meaningful employment. Each brief describes an emerging practice that has been implemented in one site, an overview of the program model, and the results that have been achieved. Compelling stories of participants’ success and suggestions from TANF agency staff to their peers provide actionable insights and on-the-ground perspectives.

The Administration for Children and Families (ACF) announced the appointment of Wendy Horman as Director of the Office of Child Care (OCC) within the U.S. Department of Health and Human Services. For Temporary Assistance for Needy Families (TANF) programs, leadership within the OCC is closely connected to TANF’s statutory focus on work preparation, employment, and family economic improvement. Access to stable childcare remains a critical support that enables parents to participate in job search, training, and employment activities. As director, Horman will lead the OCC within the Office of Early Childhood Education and work to strengthen the Child Care Development Fund, the United States’ largest national voucher program, which provides states with funding to help low-income families access childcare. Her work will focus on supporting families and improving child outcomes, empowering states and programs to improve alignment with local approaches to services, and eliminating unnecessary bureaucracy to deliver maximum benefit to the families ACF serves.

The Grandfamilies & Kinship Support Network will host a webinar on February 11 from 2:00 p.m. to 3:30 p.m. ET to focus on how kinship and family support programs are building and sustaining multi-state navigator initiatives. The session will share real-world lessons about effective partnership structures, staffing strategies, data sharing, and funding approaches as well as examples of promising models that have expanded across regions. This is a chance to learn how navigator services can expand for broader reach, strengthen cross-state collaboration, and help connect families to benefits and supports.

The Annie E. Casey Foundation is hosting a webinar on February 25, 2026 from 1:00 p.m. to 2:00 p.m. ET to introduce Functional Family Therapy (FFT) and its use in foster care to improve outcomes for children, youth, and foster parents. FFT is an evidence-based, family-centered approach that helps strengthen relationships and increase placement stability, with research suggesting it can lead to better experiences for kids in care and higher satisfaction for caregivers. For TANF programs, understanding FFT can be useful when considering cross-system partnerships with child welfare and behavioral health providers, especially where family engagement and stability connect to participants’ broader economic and social well-being.