Rising to the Challenge: How State and Local Governments Use Technology and AI

Record Description

Technology is increasingly shaping how human services are delivered, and this resource highlights how states and localities are using tools like AI to improve outcomes. For TANF practitioners, the value lies in seeing what’s possible—especially when it comes to reducing administrative burden and improving how clients access services. It helps bridge the gap between innovation and day-to-day practice, offering examples that can inform program improvements and spark new approaches to service delivery.

Record Type
Combined Date
2026-04-01T00:00:00
Source
OFA Initiatives
Region
City/County
Publication Date
2026-04-01

Benefit Redeterminations Aren’t Going Away: How Consent-Based Automation Helps States Manage the New Normal

Record Description

Frequent eligibility checks can create administrative strain for both Temporary Assistance for Needy Families (TANF) staff and the families they serve. This American Public Human Services Association resource addresses that challenge directly by exploring how automation—when designed with client consent—can simplify the verification process through tools such as Argyle. Automation is an effective way to reduce workload while also minimizing disruptions for families who rely on benefits. TANF programs can use these ideas to rethink how redetermination is handled, making processes more efficient without losing sight of client trust and accessibility.

Record Type
Combined Date
2026-04-28T00:00:00
Source
OFA Initiatives
Region
City/County
Publication Date
2026-04-28

Cross Agency Data Sharing, Governance, and Practice

Record Description

For Temporary Assistance for Needy Families (TANF) programs, access to reliable data is essential: not just for eligibility verification through systems like the Income and Eligibility Verification System (IEVS), but for understanding how families interact with multiple government assistance programs over time. This on-demand webinar recording from the National Center for Education Statistics explores how State-Level Data Systems (SLDS) support that broader view by integrating data across partners.

The value for TANF practitioners is how this resource connects the dots between systems. For example, IEVS provides critical verification data, but SLDS creates the structure that allows agencies to manage, share, and use that data alongside other sources. This webinar highlights how governance, data-sharing agreements, and coordinated practices make that integration possible. TANF staff can use these insights to improve how their programs collaborate with partner agencies, strengthen data quality, and make more informed decisions. It supports more coordinated service delivery and a clearer understanding of outcomes for the families TANF serves.

Record Type
Combined Date
2026-01-01T00:00:00
Source
OFA Initiatives
Region
City/County
Publication Date
2023-03-21

Strategies for Creating Buy-In and Engaging Reluctant SLDS Partners

Record Description

Temporary Assistance for Needy Families (TANF) programs rely on accurate, shared data to verify eligibility and coordinate services, but building those data-sharing relationships can be difficult. This on-demand webinar recording from the National Center for Education Statistics focuses on how to engage partners within State-Level Data Systems (SLDS)—the broader platforms that house and manage data across agencies, including systems like the Income and Eligibility Verification System (IEVS).

This recording helps practitioners navigate the human side of that infrastructure, including how to build trust, align priorities, and encourage participation from agencies and providers who may be hesitant to share data. It offers practical ways to strengthen collaboration so TANF programs can more effectively verify information, reduce duplication, and connect families to a broader set of supports.

Record Type
Combined Date
2026-01-01T00:00:00
Source
OFA Initiatives
Region
City/County
Publication Date
2024-11-04

Data Governance: How to Make Data Work for Your Agency

Record Description

Temporary Assistance for Needy Families (TANF) programs collect large amounts of data, but often face challenges turning that data into useful insights. This on-demand webinar explains how strong data governance—clear roles, standards, and processes—can help agencies use their data more effectively. Without a clear approach, data can become fragmented or underutilized. TANF practitioners can apply knowledge gained to improve data quality, support decision-making, and strengthen reporting. Better data governance ultimately helps staff understand client needs more clearly and design services that are more responsive and effective.

Record Type
Combined Date
2026-05-04T00:00:00
Source
OFA Initiatives
Region
City/County
Publication Date
2026-05-04

Modernizing Government Budgeting

Record Description

Temporary Assistance for Needy Families (TANF) programs operate within tight and often complex funding structures, making it critical to plan and allocate resources effectively. GovLoop will host a webinar on May 14, 2026 at 2:00 p.m. ET to explore practical approaches to modernizing budgeting processes so agencies can be more flexible and responsive. It will address traditional budgeting methods that don’t always keep pace with changing program needs. For TANF practitioners, the webinar will offer ideas for aligning funding decisions with real-time data and program priorities. Adopting these strategies could lead to better use of funds, improved service delivery, and stronger outcomes for families relying on TANF support.

Record Type
Combined Date
2026-05-14T14:00:00
Source
OFA Initiatives
Region
City/County
Publication Date
2026-05-14

SAVE Commonly Used Immigration Documents Overview

Record Description

The U.S. Citizenship and Immigration Services will host a webinar on April 23, 2026 at 1:00 p.m. ET to provide guidance on how to identify and understand key immigration documents used for eligibility verification. Temporary Assistance for Needy Families (TANF) programs can use this information to strengthen program integrity and reduce processing delays by helping staff more confidently and accurately verify participant eligibility, ensuring families receive timely access to benefits while maintaining compliance with federal requirements.

Record Type
Combined Date
2026-04-23T13:00:00
Source
OFA Initiatives
Region
City/County
Publication Date
2026-04-23

SAVE Current Users & Best Practices Webinar

Record Description

The U.S. Citizen and Immigration Services hosted a webinar on April 16, 2026 at 1:00 p.m. ET. They provided an overview of the Systematic Alien Verification for Entitlements (SAVE) process as well as highlighted SAVE’s Case Management, Agency Management and User Management features.

Record Type
Combined Date
2026-04-16T13:00:00
Source
OFA Initiatives
Region
City/County
Publication Date
2026-04-16
Section/Feed Type
Latest Information from Network (Home)

Human-Centered Income Verifications Improve Programs and Build Trust

Record Description

The American Public Human Services Association will host a webinar on April 29, 2026 at 1:00 p.m. ET to discuss consent-based income verification and highlight strategies that improve program efficiency while strengthening trust with participants. TANF programs can use these approaches to streamline eligibility processes, reduce administrative burden, and enhance the overall customer experience while maintaining program integrity.

Record Type
Combined Date
2026-04-29T13:00:00
Source
OFA Initiatives
Region
City/County
Publication Date
2026-04-29
Section/Feed Type
Latest Information from Network (Home)
Question / Response(s)

A Question about 3rd Party Expenditures & MOE

Question Text

A representative from South Dakota’s Department of Social Services is seeking information from states that have experience applying third-party expenditures within employment services contracts toward their TANF MOE requirement. The representative would like to learn more about that process, including whether states have successfully counted third-party expenditures from contracted employment service providers toward MOE, how these arrangements were structured and documented, and any challenges encountered during implementation or federal review. They are also interested in whether partnering with external providers has contributed to improved employment outcomes for TANF participants. States are welcome to share any examples, guidance, best practices, or lessons learned to inform program planning and strengthen approaches to supporting participant employment.

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Date
April 2026
Source
OFA Peer TA
Agency/Organization
South Dakota Department of Social Services
State
South Dakota
Topics/Subtopics
Employment
TANF Program Administration
Program Integrity
TANF Policy and Legislation