Helplines provide referrals to community and government resources that support parents and other caregivers in raising their children safely and successfully. By connecting children and families to upstream services, helplines can be an effective strategy in efforts to prevent child welfare system involvement. These helplines are intended to be proactive, providing immediate upstream support to families experiencing a crisis or an unmet need, therefore preventing potential child maltreatment down the road.

This Casey Family Programs brief highlights various helplines implemented across the country but focuses on helplines intended to prevent child welfare system involvement. However, some helplines are designed specifically to provide targeted support to families and older youth already involved in the child welfare system.

In the child welfare system, where families often face compounding challenges, coordinated efforts can prevent deeper system involvement and promote family stability. Every role contributes a distinct and essential piece to achieving these outcomes. This ZERO TO THREE webpage offers several strategies to illustrate how collaboration across programs and sectors can improve family outcomes, including: 

1. Centering families through Family Team Meetings;
2. Community coordination to bridge support;
3. Judicial leadership sets a collaborative tone;
4. Legal advocacy to elevate support;
5. Child welfare leadership drives systems change;
6. Building a network with Active Community Teams;
7. Driving sustained impact with Site Implementation Teams; and
8. Scaling success through policy and funding.

In American Indian/Alaska Native and Native Hawaiian communities, Elders are highly respected and are referred to as the community’s leaders, teachers, keepers of knowledge, and role models to all. Elders ensure the continuation of traditional native customs. Research confirms that connections between Elders and children protect and support the well-being of both groups. For children, benefits of these intergenerational connections include social-emotional gains, such as increased self-awareness, improved relationship skills, and better decision-making. Intergenerational connections also have been shown to contribute to greater academic success, better self-esteem and mood, and healthier habits. Even though intergenerational connections benefit children, very few child welfare programs include intergenerational services.

The Elder Connections Project was designed to better understand how American Indian, Alaska Native, and Native Hawaiian Elders’ knowledge, experience, and observations are helpful in developing strategies, resources, and culturally safe and appropriate practices to prevent children from entering foster care. This Casey Family Programs brief offers a summary of those findings, which are applicable to children and families of all communities.

Apprenticeships can be a powerful model for workforce development but too often completion rates fall short. Apprenticeships for America will host a webinar on September 25, 2025 at 12:00 p.m. ET to explore the challenges and strategies behind improving apprenticeship completion rates.

Successful apprenticeship initiatives often begin with the development of a strong employer partnership. Intermediaries play a key role in educating the employer about the benefits of apprenticeships, assisting in the development of the apprenticeship, and providing support for the operation of the apprenticeship. Apprenticeships for America will host a webinar on October 16, 2025 at 12:00 p.m. ET to offer two examples of such partnerships from the manufacturing and healthcare industries. The panel will explore:

• How their partnerships developed;
• Key factors and strategies that contributed to the success of the partnerships;
• Challenges that needed to be addressed and the solutions that were developed;
• How the partnerships contribute to apprentice retention and completion; and
• Suggestions for other intermediaries and employers.

WorkforceGPS will host a webinar on September 25, 2025 at 2:00 p.m. ET to walk through tools and curricula that address barriers to employment for people with a criminal record and will provide the foundation for a successful job search. Presenters will offer resources to help customers explore career options, build a long-term future with training and credentials, and locate the support they may need for their reentry process.

During their work in multiple states, the Foster Insights team at the University of Chicago observed notable trends in kin placement rates and the stability of kin placements. The Grandfamilies and Kinship Support Network hosted a webinar on September 29, 2025 at 2:00 p.m. ET to share these observed trends and discuss their implications for stakeholders across the child welfare space. There was a discussion on what could be learned about kinship families using placement data, and how these data-driven insights could help further the case for a kinship-first culture.

The American Public Human Services Association has released a three-part series on the use of Artificial Intelligence in Supplemental Nutrition Assistance Program (SNAP) case processing. This brief examines customer experience, potential risk, and the importance of human oversight through the lens of perspectives shared by SNAP customers.