What Do Employers Want to See from Soft-Skills Credentials?

Soft skills, also known as “noncognitive,” “employability,” “baseline,” or “twenty-first-century” skills, are the capabilities and habits that affect social-emotional abilities related to communication, social interactions, and problem-solving. This blogpost covers findings from a series of interviews with employers to gauge how they perceive the value and authority of soft-skills credentials and to learn what could increase their utility and credibility. Additionally, the blogpost notes that employers made clear that they value work and academic experiences that relate to candidates’ skills more than they value soft-skills credentials.