Virtual Services Toolkit: The Basics

This toolkit offers steps and guidance on how to use virtual communications for client engagement and internal staff management. Information is provided for voice and conference calls using Google Voice, FreeConferenceCall.com, and Google Hangouts; video conferencing using Zoom and WebEx; creating and sharing documents with Google Drive and Microsoft Office 365; and internal messaging using Slack and Google Hangouts Chat.
Record Type: 
Toolkit
Publication Date: 
April, 2020
Date: 
April 2020
Source: 
Partner Resources
Topics/Subtopics: 
  • Special Populations
  • TANF Program Administration
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