Testing case management in a rural context: An impact analysis of the Illinois Future Steps Program

This final report focuses on Future Steps. In this report, the authors (1) chronicle the design and operation of Future Steps, assessing program participation, service delivery, and costs; (2) examine 30-month impacts on employment, earnings, welfare dependence, self-sufficiency, and well-being; and (3) draw lessons and recommendations about implementing, designing, and testing future welfare-to-work programs in rural areas. The text box that follows provides a brief overview of these three points, with the rest of the report providing a more detailed discussion of each. The authors include a summary of the Future Steps model and a description of the evaluation’s design and analytic methods. (Author abstract)