Report

Promoting a Positive Organizational Culture in TANF Offices: Final Report

This report examines how organizational culture, office design, and office procedures contribute to the client experience with TANF, the services offered, and the potential outcomes. It highlights examples of productive client-oriented office settings, organizational processes and culture, and the day-to-day influence of organizational culture on clients and frontline staff. The report’s findings are drawn from field interviews and observations at six TANF offices: Fairfax County’s Department of Family Services (Virginia); Mesa County’s Workforce Center (Colorado); New York City’s Human Resources Administration (New York); Owens Valley Career Development Center’s Tribal TANF Program (California); Santa Cruz County’s Human Services Department (California); and the Utah Department of Workforce Services.

Source
Partner Resources
State
California
Colorado
New York
Utah
Virginia
Tribe
Owens Valley Career Development Center (CA)
Topics/Subtopics
Special Populations
TANF Program Administration
Tribal TANF
Publication Date
2021-04-27
Section/Feed Type
Latest Information from Network (Home)