OFA “Roadmap” Series: Building Social Cohesion Among Virtual Teams

Supported by the Office of Family Assistance’s Peer Technical Assistance (PeerTA), the Roadmap Series highlights responsive leadership and management practices to support the Temporary Assistance for Needy Families (TANF) agencies and their partners in adapting to new ways of work and connection amid the COVID-19 pandemic.

During the pandemic, TANF administrators, managers, and supervisors have transitioned to a virtual environment. This change away from the workplace requires rapid adjustments and socially cohesive teams to overcome emerging challenges. This OFA PeerTA resource provides strategies for quickly adapting to the virtual environment while building team cohesion. Strategies include exploring employee attitudes, perceptions, and behaviors; compassionately supporting remote employees; adapting an approach to ongoing check-ins; and promoting staff engagement outside of work.