Nudges for child support: Applying behavioral insights to increase collections

The Behavioral Interventions to Advance Self-Sufficiency (BIAS) project, sponsored by the Office of Planning, Research and Evaluation (OPRE) of the Administration for Children and Families (ACF) in the U.S. Department of Health and Human Services and led by MDRC, is the first major opportunity to use a behavioral economics lens to examine programs that serve poor and vulnerable families in the United States. This report presents findings from four tests of behavioral interventions intended to increase the percentage of parents who made child support payments and the dollar amount of collections per parent in Cuyahoga County, Ohio.

Parents who owe child support and do not have their payments automatically deducted from their paychecks through income withholding typically need to actively initiate a new payment each month. The BIAS team examined the payment process in Cuyahoga County and diagnosed a number of behavioral factors potentially impeding collections. The team collaborated with the Cuyahoga Office of Child Support Services (OCSS) to design a number of behavioral interventions intended to increase collections and evaluate them using randomized controlled trials. (author introduction)