Incorporating Procedural Justice-Informed Strategies into Child Support Services: Training Approaches Applied in the PJAC Demonstration Project

This Office of Child Support Enforcement-funded research-to-practice brief, prepared by MDRC, is the first of a series of assessments that share lessons from the implementation of the Procedural Justice-Informed Alternatives to Contempt model. The brief illustrates the training delivered to child support staff at six sites that have adapted a procedural justice-informed approach with noncustodial parents. The training includes guidance in the principles of procedural justice and its application, the dispute resolution process, mechanisms to respond to domestic violence, and how to utilize trauma-informed practices.