Event Materials Available: Making Government Programs Work for Families

The Urban Institute, in collaboration with the Center for Law and Social Policy and the Center on Budget and Policy Priorities, hosted a discussion on how state and federal government can improve access to work support programs for low-income families. Over the past four years, as part of the Work Support Strategies (WSS) initiative, six states have worked to streamline low-income families’ access to benefits, reducing burdens on families and workers, and promoting cross-agency and cross-program integration and coordination. Results show that WSS state agencies improved benefit access and the delivery of benefits through coordination of technology, local office operations, policy, and use of data for management, and relationships between health and human services agencies and between state, county, and local offices.