Employment Coaching: What Do Participants Say?

This Office of Planning, Research and Evaluation brief describes the evaluation of the implementation of four coaching interventions and their impacts on study participants’ self-regulation, employment, earnings, self-sufficiency, and other measures of well-being. The brief summarizes findings from 44 interviews with participants who received coaching services from the interventions under study. The study team sought to better understand how participants viewed the coaching, what they liked and did not like, and whether they thought it was effective. The brief intends to inform program developers, providers, and policymakers about how employment coaching is implemented from the participant perspective and to share lessons for how to improve coaching interventions.