Emergency Playbook for Federal Human Services Programs

This playbook synthesizes lessons learned and recommendations from existing resources, emergency management protocols, and interviews with federal program staff about responding to emergencies and disasters. As federal human services program staff serve populations often experiencing marginalization, economic disadvantages, and disproportionate negative impacts in a disaster or emergency context, this playbook discusses opportunities for federal programs to deliver human services equitably to all populations during and after major emergencies, especially those with multi-state impacts.