Digital Skills Partnerships: Philadelphia Office of Children and Families, Adult Education Division

During the COVID-19 pandemic, literacy providers across the country discovered that a significant number of people needed support learning about digital skills. When faced with computer-based tasks, many lacked the ability to navigate them with confidence. And while many aspects of life today have nearly returned to a pre-pandemic rhythm, the work around digital equity has only gained more momentum. The City of Philadelphia’s Office of Children and Families, Adult Education Division, developed this resource with key recommendations for literacy providers looking to provide basic digital skills for adult learners.