The Connection Between Unpredictable Work Schedules And Meeting Basic Household Needs

Many workers in hourly front-line retail and food service jobs have been subject to low pay and few benefits for decades. More recently, these workers' challenges have been compounded by increasingly unstable and unpredictable work schedules due to shifts cancelled or shortened with little notice, inconsistent days or times of day they are expected to work, little advance notice when schedules are posted, or having to be on-call without a guarantee of being paid. This policy brief illustrates how schedule unpredictability has a direct connection to how often workers struggle to provide adequate food, housing, and medical care for themselves and their families. The brief also notes how instability can also affect workers' ability to access social safety net programs.