Coaching for Success Learning Modules

Coaching is a person-centered, strength-based way of working with others that helps them direct the changes they want to make in their own lives. The Office of Family Assistance has made available to State and Tribal TANF agencies and Native Employment Works (NEW) programs a 14-module eLearning Curriculum called “Coaching for Success.” This curriculum aims to leverage coaching techniques to support employment case managers. Taken over time or for a specific topic, these self-paced modules on active listening, powerful questions, emotional intelligence, praise, and other important techniques can elevate TANF case management services. For additional information and sample module demonstrations, please refer to this introductory OFA webinar.