Case Study: Moving Refugees towards Self-Sufficiency Pathways in Erie County, New York: Communication, Collaboration, and a Focus on Cultural Knowledge

Erie County Social Services ensures a coordinated and integrated social service delivery approach between the County's TANF program and refugee partner organizations. Refugees in the greater Buffalo area receive services targeted to cultural strengths and rooted in consistent and ongoing communication among collaborative partners. This cultural knowledge approach provides refugees with numerous paths to gain English language skills, education and training, and work experience.