ACF’s Employee Well-Being Team Centers the “Human” in Human Services Staff

During the COVID-19 pandemic, human services agencies faced unique challenges to adapt services to meet new needs while supporting the staff delivering these services. The impact of this period is still felt today, with families adjusting to ending pandemic programs and communities experiencing human services workforce shortages. However, these challenges also spurred innovation in how people support each other. This Administration for Children and Families resource discusses how ACF catalyzed a new employee-centric program that has helped define their agency culture and advanced their work in communities.